Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tolulope Idowu

North York,ON

Summary

I am a professional licensed security guard, with 3years experience, i respond to emergencies. Demonstrated excellence in enhancing security protocols and emergency response efficiency. Skilled in surveillance monitoring, fostering strong customer relationships, and driving significant safety improvements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

Secrutrust Protection
North York , ON
04.2023 - 03.2024
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Searched bags manually to identify prohibited items and contraband.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Security Officer

Paladin Security
Toronto, Ontario
01.2022 - 02.2023
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained high levels of alertness throughout shifts.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Assisted in the development and implementation of security policies and procedures.
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Customer Service Representative

No frills
Toronto, Ontario
06.2020 - 11.2020
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Developed strong customer relationships to encourage repeat business.
  • Resolved customer complaints promptly and efficiently.
  • Supported sales team members to drive growth and development.
  • Oversaw warranty counseling process to manage expense controls.
  • Prevented key account losses by researching discrepancies and correcting problems.

Education

Bachelor of Science - Counseling Psychology

Tai Solarin University
Nigeria
12-2018

Skills

  • Incident investigation
  • Access control
  • Surveillance monitoring
  • Emergency response
  • Report writing
  • Conflict resolution

Certification

security license

first aids&cpr

Languages

English
Professional

Timeline

Security Officer

Secrutrust Protection
04.2023 - 03.2024

Security Officer

Paladin Security
01.2022 - 02.2023

Customer Service Representative

No frills
06.2020 - 11.2020

Bachelor of Science - Counseling Psychology

Tai Solarin University
Tolulope Idowu