TOLGA ASIK
Ottawa
Summary
A dedicated and results-driven professional with diverse experience in customer engagement, sales, and construction. Maintaining high standards of quality and ensuring customer satisfaction across various work environments. Strong communicator with expertise in team collaboration, negotiation, and time management. Proven ability to quickly adapt to new environments and learn new skills. Skilled in utilizing Microsoft Office, including Excel for creating invoices. Demonstrates a solid understanding of POS systems and customer service.
Overview
6
6
years of professional experience
Work History
Construction Worker
01.2019 - Current
- Enhanced project efficiency by coordinating with team members and managing resources effectively
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately
- Dealt with negotiations for the job in a professional manner
- Processed transactions for customers for services provided
- Utilized Microsoft Excel to create invoices for clients
Sales Representative [Seasonal]
Hudson's Bay
01.2023 - 12.2023
- Helped customers complete purchases, locate items, and join rewards program
- Processed POS transactions, including cash and credit card purchases or refunds
- Maintained current knowledge of store promotions and highlighted sales to customers
- Restocked, arranged and organized merchandise in the front to drive product sales
- Requested official identifications in order to proceed in selling Hudson's Bay credit card
Customer Service Representative
Food Basics
01.2020 - 12.2020
- Boosted store organization by accurately stocking shelves and maintaining inventory control
- Increased customer satisfaction by providing efficient and accurate cash transactions
- Restocked, arranged and organized shelves in order to sell products to customers
- Helped customers get what they needed at a high speed
Barista
Otawa Athletic Club Cafe
01.2019 - 01.2020
- Enhanced client satisfaction by addressing concerns promptly, efficiently preparing and serving beverages, and providing exceptional service
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Organized the front of the café to drive sales
- Cleaned the work area to boost sales and customer engagement
Education
Ontario College Advanced Diploma - Business Administration [Finance]
Algonquin College
Ottawa, ON07-2025
High School Diploma -
Gloucester High School
Gloucester, ON01.2021
Skills
- Customer Engagement
- Microsoft Office
- Technical skills
- Effective verbal and communication skills
- Quick learner
- Time management
- Sales expertise
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
French
Limited Working
Timeline
Sales Representative [Seasonal]
Hudson's Bay
01.2023 - 12.2023
Customer Service Representative
Food Basics
01.2020 - 12.2020
Construction Worker
01.2019 - Current
Barista
Otawa Athletic Club Cafe
01.2019 - 01.2020
High School Diploma -
Gloucester High School
Ontario College Advanced Diploma - Business Administration [Finance]
Algonquin College
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