Tola Adamu
Calgary,AB
Summary
Strategic and detail-oriented Accounts Receivable Lead with over seven years of experience managing end-to-end AR operations in high-growth and compliance-driven environments. Proven expertise in invoice processing, cash application, GL reconciliation, and customer refunds, with a strong track record of maintaining accurate financial records, and driving on-time month-end closes. Adept at leading AR teams, building metrics and KPIs, and collaborating cross-functionally to streamline workflows and implement automation. Skilled in internal control compliance, audit support, and reporting for executive leadership. Passionate about driving operational efficiency and supporting mission-driven financial innovation—aligned with Affirm’s goal to make credit more honest and transparent.
Overview
8
8
years of professional experience
Work History
Taxpayer Services Agent/Accounts Receivable Analyst
Canada Revenue Agency
Calgary, Alberta
08.2021 - Current
- Processed taxpayer inquiries, payment plans, and corrections for misallocated payments.
- Provided technical training and support to new agents on a daily basis.
- Explained tax reassessments while resolving account discrepancies effectively.
- Collaborated with cross-functional teams to enhance compliance and optimize taxpayer service.
- Supported operations during peak tax season with precision and efficiency.
- Managed follow-up on client debts and payments to facilitate timely collections.
- Developed payment plans for taxpayers unable to settle full amounts.
- Reconciled payments with outstanding balances to maintain accurate records.
- Provided statements of account detailing payments made and remaining balances.
- Ensured reconciliation accuracy for each taxpayer’s account, enhancing trust and clarity.
Accounts Receivable Lead
Primera Microfinance Bank
Lagos, NG
01.2017 - 02.2021
- Processed high-volume invoices for merchants and internal stakeholders, ensuring accuracy and timely submission.
- Completed daily accounts receivable ledger reconciliations.
- Maintained complete documentation of all customer accounts including contact information, payment history, credit limit.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Checked postings and documents for correctness, accuracy and proper coding.
- Coordinated with the sales department to resolve billing disputes.
- Reviewed and validated invoices for completeness, billing terms, and correct expense application.
- Managed daily cash applications and billing adjustments, maintaining current AR aging while resolving unapplied payments.
- Handled customer payments including fixed deposits and loan disbursements, collaborating with teams to address discrepancies.
- Partnered with Customer Success Managers to gather insights on merchant accounts for effective AR follow-ups.
- Prepared and reviewed journal entries related to AR activity, reconciling general ledger accounts monthly.
- Developed and monitored AR KPIs, maintained process documentation, and led projects for efficiency improvements.
- Provided audit support by preparing information requested lists and responding to auditor requests within deadlines.
- Fully engaged in month-end book closure.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Prepared weekly and monthly AR reports for management review highlighting key metrics such as days outstanding by customer segment.
Education
Advanced Financial Accounting
Athabasca University
Athabasca, AB11-2023
Master of Science - Finance And Investment Management
University of Hertfordshire
Hatfield, UK12-2016
Bachelor of Science - Business Administration
University of Lagos
Lagos, NG12-2010
Skills
- Accounts reconciliation
- Invoice processing
- Payment processing
- Data analysis
- Customer service
- Problem solving
- Effective communication
- Documentation management
- Customer account management
- Team collaboration
- Leadership Skills
- Strong Analytical Skills
Timeline
Taxpayer Services Agent/Accounts Receivable Analyst
Canada Revenue Agency
08.2021 - Current
Accounts Receivable Lead
Primera Microfinance Bank
01.2017 - 02.2021
Advanced Financial Accounting
Athabasca University
Master of Science - Finance And Investment Management
University of Hertfordshire
Bachelor of Science - Business Administration
University of Lagos
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