Toheebat Ogboye
Ottawa
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Retail Associate
Mark's
04.2022 - 02.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Education
Bachelor of Science - Information Technology
Algonquin College
Ottawa, ON08.2027
Skills
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Store maintenance
- Verbal and written communication
- Approachability
- Product Knowledge Expertise
- Sales proficiency
- Loss Prevention
- Customer Service
- POS System Operation
- Fitting room maintenance
Languages
English
Native or Bilingual
Hobbies and Interests
- Photography
- Reading
Timeline
Retail Associate
Mark's
04.2022 - 02.2024
Bachelor of Science - Information Technology
Algonquin College
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