Toheeb Atanda
Toronto,Canada
Summary
Excellent customer service and interpersonal skills with the ability to communicate clearly and professionally to ensure prompt and courteous service in a timely manner. Proficiency in the use of Echo Portal reporting system, Yard Management system (Line haul) software. Good team player, able to effectively perform in a fast-paced environment. Strong Leadership qualities, which is highlighted in my previous employment and career path(Education). A stand in manager to ensure team goal was achieved (Over 90% echo, and 80% containerization Target). Proficiency in Microsoft Word and PowerPoint; Advanced skills in Microsoft Excel and Access. Able to perform duties with minimal supervision ensuring all tasks are completed as showcased in working remotely from home. Positive attitude, highly skilled at problem solving and a strong team player developed through working on different group projects in school and at work. Efficient, organized and detail-oriented with excellent time management skills and ability to set and meet targeted goals. Hard working and self-motivated. Well organized and hold much integrity image of my employer.
Overview
10
10
years of professional experience
Work History
Training and Development
01.2023 - Current
- Understudying manager for efficient management of the team
- Streamline work flow among the team members
- Ensuring accuracy in reporting system and seeking ways to improve services to the floor by ensuring better communication with both sort team and jam busters
Team Lead Control Room Coordinator
Purolator
01.2022 - Current
- Managed a team of both unionised and non-union staff aim at reaching set objective
- Periodic Yard check
- Ensure communication with floor operation
- Provide accurate feedback on carriers needed for operation
- Account for brokers trailers available in the Yard
- Supervised on behalf manager where needed to bridge communication gap
- Responsible for implementing and executing team programs
- Ensure employees performance and coaching
- Ensure communication between NHO and its depot are addressed
- Daily report on compliance
- Echo management
Sorter Operation
Purolator
Etobicoke, Ontario, Canada
01.2018 - 01.2021
- Loaded and Unloaded freight for shipment weighing up to 50 pounds
- Ability to use the Yard management system to dispatch emptied truck and receive new ones (Line haul)
- Echo Porter reporting and communicating with the hub control room
- Good team player and co-existence in the fast-paced environment
Team Lead
Royal Aluminum Group
01.2018 - 01.2021
- Weekly scheduling of order placement for production units
- Issued receipts on shipment
- Process and prepare products for warehousing and shipping
- Ensure product line meets order required specification
- Help with the flow between production and shipping through DSI scanning process
- Management of courier services and receiving of procurement
- The use of Oracle JD for order schedule for production
- Supervise loading and unloading of delivery trucks
Logistics and Training
Ministry of Transport Lagos Nigeria
Nigeria
01.2016 - 01.2017
- Led a 12 man team in managing the transfer of document into an online Gov’t portal
- Charged with the procurement, costing and maintenance of ministry fleet
- Management of inventory level and making sure stocks are available as at when due
- Training of sister agencies on keeping up to date records
- Coordinated with other essential security agencies in proffering solution to lingering traffic congestion in some choke point in Lagos
- Offered information as at when needed for inventory levels
Supervisor Loss Control
Addide Mart Lagos, Nigeria
Lagos, Nigeria
01.2015 - 01.2016
- Attended to customer inherent issues
- Ensure accurate stock level daily
- Data analysis and delivering end-end
- Offering solutions to reduce theft, damages and loss in stock of goods
- Supervise maintenance of computerized inventory records
- Using QuickBooks
- Projecting demand level based on sales
- Supervised receipt of all shipments to the stores under my supervision
- Assume responsibility for delivery of all items received by the store on a daily basis
- Assist with placement of orders, refunds or exchanges and assist in recovery
- Managed a team of 6 full time and 10 part-time for loss control activities in 3 stores
Education
Post Graduate Certificate - Global Business Management, Customer service management, Business Strategy, Supply-chain, Canadian Business Law, Statistics, Leadership
Humber College
01.2020
Political Science -
Ekiti State University
01.2014
Skills
- SCADA management
- Sortation
- Customer service
- Interpersonal skills
- Communication
- Echo Portal reporting system
- Yard Management system
- Team management
- Leadership
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Access
- Problem solving
- Time management
- Organizational skills
- Detail-oriented
- Self-motivated
- Integrity
- Employee Training and Development
Languages
English
Native or Bilingual
Volunteeringinvolvements
- Toronto Election, 01/23
- National Youth Services Corp, 01/15
- General Election Nigeria, 01/15
- UNDP Polio Vaccination Program North West Zone, 01/14
- Institute of Immunology, Child Vaccination, 01/14
Profileofskills
- SCADA management and Sortation
- Excellent customer service and interpersonal skills with the ability to communicate clearly and professionally to ensure prompt and courteous service in a timely manner
- Proficiency in the use of Echo Portal reporting system, Yard Management system (Line haul) software
- Part of the team that manages 80% of Purolator Echo system
- Good team player, able to effectively perform in a fast-paced environment
- Strong Leadership qualities, which is highlighted in my previous employment and career path(Education)
- A stand in manager to ensure team goal was achieved (Over 90% echo, and 80% containerization Target)
- Proficiency in Microsoft Word and PowerPoint; Advanced skills in Microsoft Excel and Access
- Able to perform duties with minimal supervision ensuring all tasks are completed as showcased in working remotely from home
- Positive attitude, highly skilled at problem solving and a strong team player developed through working on different group projects in school and at work
- Efficient, organized and detail-oriented with excellent time management skills and ability to set and meet targeted goals
- Hard working and self-motivated
- Well organized and hold much integrity image of my employer
Timeline
Training and Development
01.2023 - Current
Team Lead Control Room Coordinator
Purolator
01.2022 - Current
Sorter Operation
Purolator
01.2018 - 01.2021
Team Lead
Royal Aluminum Group
01.2018 - 01.2021
Logistics and Training
Ministry of Transport Lagos Nigeria
01.2016 - 01.2017
Supervisor Loss Control
Addide Mart Lagos, Nigeria
01.2015 - 01.2016
Post Graduate Certificate - Global Business Management, Customer service management, Business Strategy, Supply-chain, Canadian Business Law, Statistics, Leadership
Humber College
Political Science -
Ekiti State University