TODD SANDERS
Santa Ana,CA
Summary
Self-motivated Sales Operations Coordinator bringing proven organizational and customer service skills. Strives to independently solve problems, and stays on task to handle diverse business requirements.
Overview
14
14
years of professional experience
Work History
Amazon Marketplace Coordinator
Liberated Brands
03.2024 - Current
- Process all Amazon EDI 850’s in Full Circle ERP, and work with Allocations Team to maximize fulfillment
- Confirm weekly at-once orders in a timely manner to meet Amazon’s SLA (EDI 855's)
- Daily EDI error resolution and variance cleanup
- Investigate all compliance related issues
- Analyze sales data to identify opportunities to expand replenishment styles based on Amazon’s algorithm
- Work cross functionally with all departments including Merch Planning, Purchasing, Logistics, Distribution Centers, and Vendor Compliance
- Collaborate with cross-functioning teams to create SMUs and RECUT Replenishment styles
- Coordinate/compile product copy and product attributes for new item setup through Amazon’s Vendor Central portal
Sales Operations Coordinator
Boardriders, Inc.
10.2017 - 03.2024
- Managed order file for Family Channel Footwear Key Account base, supporting the Roxy, DC Shoes, Billabong and Quiksilver brands
- Daily maintenance of EDI transactions to ensure data integrity and accuracy in SAP
- Updated sales orders from Standard to Produced-To-Order (PTO), making sure all VAS requirements are added to appropriate text field in SAP for factory
- Worked closely with Sales, Merch Planning, Purchasing, and Fulfillment teams to facilitate timely issuance of Production POs (WIP) according to Customer's specific VAS Packing and Ticketing requirements
- Produced weekly open order reports using SAP BI and Excel PivotTables to communicate with sales reps and buyers regarding revisions and risks
- Corresponded with Logistics and warehouse teams regarding at-risk inbound WIP to maintain on-time delivery expectations
- Created and submitted Salesforce cases for Sales Management/Executive Team approvals (discounts, cancellations)
Sales Coordinator: U.S. Wholesale / Oakley Sport Division
Oakley, Inc.
09.2015 - 01.2017
- Built close partnerships and excellent rapport with sales managers, sales reps, internal teams, and accounts to proactively meet deadlines, and achieve sales goals
- Performed standard sales support tasks daily: Order entry/maintenance for Apparel, Accessories, Eyewear, and Goggle categories; detailed status updates; pre-sale order details, and availability; monitored/resolved credit issues; ad-hoc sales reporting (SAP BW Excel Pivots); returns coordination
- Monitored a shared email inbox utilized by all outside L&R sales reps, fielding inquiries and resolving issues with the goal of same-day response
- Processed new-account and account-change paperwork
Sales Coordinator: U.S. Wholesale / Motorsports
Oakley, Inc.
07.2011 - 09.2015
- Performed all standard sales support tasks for Motorsports Key Account Manager
- Coordinated the on-time, in-full delivery of Apparel, Footwear, Accessories, Eyewear, and 3rd-party custom Race Suits
- Collaborated daily with internal teams to resolve issues preventing order fulfillment
Education
B.A. - Liberal Studies, Anthropology
California State University At Long Beach
Long Beach, CA08.1993
Skills
- Advanced SAP user (23 years)
- Customer service oriented
- Excel proficient (PivotTables, VLookups, shortcuts)
- Detail-oriented multi-tasker
- Process improver
- Team player
Professionalreferences
Available upon request
Timeline
Amazon Marketplace Coordinator
Liberated Brands
03.2024 - Current
Sales Operations Coordinator
Boardriders, Inc.
10.2017 - 03.2024
Sales Coordinator: U.S. Wholesale / Oakley Sport Division
Oakley, Inc.
09.2015 - 01.2017
Sales Coordinator: U.S. Wholesale / Motorsports
Oakley, Inc.
07.2011 - 09.2015
B.A. - Liberal Studies, Anthropology
California State University At Long Beach
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