Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Todd Morgan

Revelstoke,BC

Summary

Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Founder & Managing Partner

Maple Leaf Tavern
08.2013 - 12.2023


  • Concept creation, market positioning, interior layout and design, menu development, marketing strategy
  • Project Managed entire renovation and restaurant buildout. Procurement of FF&E. Kitchen & BOH layout and design.
  • Led recruitment efforts to attract top culinary and leadership talent, contributing to a highly skilled workforce and career development.
  • Oversaw financial management including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
  • Evaluated global market trends to identify business opportunities and develop targeted growth strategies.
  • Aligned business objectives with industry best practices to ensure the firm maintained its reputation for excellence.
  • Developed systems to track and impact key performance indicators.

Project Lead

R.B. Morgan Construction
05.1991 - 12.2023
  • Coordinated interior and exterior renovations for hospitality properties.
  • On site supervision for retail interior renovations across Canada, Zellers, Home Depot, Home Outfitters, Hudson's Bay.
  • Underpinning and structural improvements
  • Site inspections with government stakeholders and licensing authorities.
  • Material handling and transportation logistics. Class DZ Drivers License Ontario.

Founder & Managing Partner

PORT Restaurant
10.2007 - 05.2022
  • Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
  • Developed strong partnerships with key industry players, contributing to an increased market presence.
  • Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.
  • Negotiated partnerships with suppliers to reduce costs, enhancing profitability with strategic sourcing.

Night Leader

Earls Kitchen + Bar
12.2004 - 10.2007
  • Groomed to be Senior Leadership for Toronto expansion (left to open PORT).
  • Responsible for evening dining and bar business. Increased Awarded with top bar / lounge sales increase in district 21%.
  • Worked alongside culinary and service partners to generate top service and execution audit scores with in top 95 percentile via Steritech.
  • Hiring, training and developing of bar and service partners. Fostering leadership growth mindset for future leaders.

Skilled Labour & Carpenter Apprentice

PCL
04.2004 - 11.2004
  • Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Assisted with movement of materials and equipment to job sites.
  • Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.

Night Auditor

Delta Whistler Village Hotel
08.2002 - 08.2003
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.

Guest Service Representative

Fairmont Royal York
04.2000 - 08.2002
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
  • Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests.
  • Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.

Concierge

Marriott Eaton Centre
12.1998 - 04.2001
  • Provided exceptional customer service to diverse clientele.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.

Education

Project Management Certificate - Architecture, Construction And Engineering

Ryerson University
Toronto, None
06-2021

Bachelor of Commerce - Hospitality & Tourism Management, Marketing Minor

Ryerson University
Toronto, None

Level I And II

International Sommelier Guild

Skills

  • Entrepreneurial and Innovative
  • Marketing
  • Organizational Structuring
  • Operations Management
  • Business Development
  • Board Collaboration
  • Planning and coordination
  • Leadership and People Development
  • Project Oversight
  • Approachable leader

Languages

English

Accomplishments


  • Created one of Toronto's Best New Restaurants 2017, Toronto Life. Nominated Best Restaurant Cocktail Program, Tales of The Cocktail 2018, Three Star Reviewed Globe & Mail and Toronto Star. Top 100 Restaurant in Toronto, Post Magazine. Gold Metal Plates finalist. Featured in Enroute, Horizons and Porter airline magazines. Multiple Toronto Life Features, Wallpaper Design Magazine, CityTV Breakfast Television, Global Morning Show, CBC National, CBC Toronto News, CBC Radio.
  • Opportunity to design and build two of the GTA's leading restaurant spaces within their respective marketplaces.


Certification

  • Project Management Certificate
  • MDZ Driver's License (Ontario)
  • Smart Serve & Serving It Right Certified
  • Forklift and Scissor Lift Certification
  • Construction Aerial Rigging (Previous)
  • Wilderness First Aid Responder (Previous)
  • First Aid Certification

Timeline

Founder & Managing Partner

Maple Leaf Tavern
08.2013 - 12.2023

Founder & Managing Partner

PORT Restaurant
10.2007 - 05.2022

Night Leader

Earls Kitchen + Bar
12.2004 - 10.2007

Skilled Labour & Carpenter Apprentice

PCL
04.2004 - 11.2004

Night Auditor

Delta Whistler Village Hotel
08.2002 - 08.2003

Guest Service Representative

Fairmont Royal York
04.2000 - 08.2002

Concierge

Marriott Eaton Centre
12.1998 - 04.2001

Project Lead

R.B. Morgan Construction
05.1991 - 12.2023

Project Management Certificate - Architecture, Construction And Engineering

Ryerson University

Bachelor of Commerce - Hospitality & Tourism Management, Marketing Minor

Ryerson University

Level I And II

International Sommelier Guild
Todd Morgan