Summary
Overview
Work History
Education
Skills
Certification
Hobbies and volunteer expetience
Timeline
AccountManager
Todd Livingstone

Todd Livingstone

Guelph,ON

Summary

Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Manager

UPS
Kitchener, Ont, ON
04.2019 - 03.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Reviewed shift reports to understand current numbers and trends.
  • Supervised over 7 operations staff and kept employees compliant with company policies and procedures. Was ultimately responsible for over 200 unionized employees.

Operations Supervisor

UPS
Kitchener/Stratford, ON
10.2006 - 04.2019
  • Motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity, performance as well as enhance the customer experience.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Scheduled employees for daily shifts, taking into account customer traffic and employee strengths. Regularly supervised 50 or more employees in a driver group.

Warehouse Lead

Brodrecht’s Flooring
05.2002 - 08.2005
  • Trained employees on equipment operation and safety protocols.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Correctional Officer

Province of Ontario
01.1990 - 02.2002
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed behaviour of residents individually and in groups. Was responsible for the care, custody, control and trained in use of force to maintain order if necessary. The Guelph Correctional Centre had approximately 800 inmates.

Education

No Degree - Diploma in Business Administration

Wilfrid Laurier University
Waterloo, ON
05.1996

Bachelor of Arts - History

University of Guelph
Guelph, ON
10.1991

Skills

  • Policy and Procedure Implementation
  • Staff Training
  • High-Pressure Environments
  • Cost Containment
  • Staff Management
  • Supply Chain Distribution
  • Process Improvement Strategies
  • Staff Development
  • Finance Understanding
  • Continuous Improvements
  • Conflict Mediation
  • Distribution Center Management
  • Employee Relations

Certification

Annual UPS safety certification

UPS methods certification 2011

Condominium director training

Previous WHMIS, Dangerous Goods & Forklift certifications.

Hobbies and volunteer expetience

Enjoy golfing in the summer and skiing in the winter. I am also a volunteer on our Board of Directors (WSCC #271)

Timeline

Operations Manager

UPS
04.2019 - 03.2022

Operations Supervisor

UPS
10.2006 - 04.2019

Warehouse Lead

Brodrecht’s Flooring
05.2002 - 08.2005

Correctional Officer

Province of Ontario
01.1990 - 02.2002

No Degree - Diploma in Business Administration

Wilfrid Laurier University

Bachelor of Arts - History

University of Guelph

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Todd Livingstone