Todd Hoyem

• Drove sales growth by employing effective consultative sales techniques and developing strong customer relationships
• Collaborated with marketing team to create promotional materials for products and services.
• Improved customer satisfaction by delivering knowledgable and friendly service, resolving problems efficiently.
• Employed effective selling techniques by promoting product benefits and influencing decision-makers.
• Conducted information seminars and training in a number of topics related to sanitation
• Increased profits by upselling and cross-selling to existing customers.
• Conducted installation, routine maintenance and repairs on chemical dilution systems and equipment.
• Conducted regular titration and other tests on chemical levels.
• Worked in very specific industries:

- Warewash and laundry

- Institutional accounts - Nursing homes/ hospitals/ school boards

- Car and Truck wash

- Food service accounts with CFIA approved chemicals

- Industrial

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• Coordinated with finance and accounting departments to support decision making through comprehensive financial reporting
• Spearheaded cost saving initiatives by identifying and solving operational problems
• Streamlined office operations by automating record tracking and data communications
• Reviewed invoices for accuracy before submitting them for payment processing..
• Prepared quarterly reports summarizing organization's financial position.
• Managed accounting, payroll, and financial reporting activities.
• Managed day-to-day finance operations by working closely with accounting, accounts payable, accounts receivable and payroll staff to provide direction.