Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Todd Henderson

Surrey,BC

Summary

Results-driven owner/operator/team manager, with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

15
15
years of professional experience

Work History

Business Owner/Operator

L2H Painting Inc.
01.2017 - Current
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Served as principal stakeholder over organization's complete operations.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Oversaw end-to-end business processes to maintain proficiency and profitability
  • Consulted with customers to assess needs and propose optimal solutions
  • Trained and motivated employees to perform daily business functions
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Kept all building areas and equipment functional and well-organized to promote business performance
  • Monitored staff performance, providing final-say assessment over inquiries
  • Employed prompt decision-making and in-depth research to resolve issues
  • Served as principal stakeholder over organization's complete operations
  • Led screening, hiring and staff scheduling to maintain compliance with group goals
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
  • Spearheaded business-related aims to meet tactical planning initiatives
  • Prepared bank deposits and handled business sales, returns and transaction reports
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Worked with marketing teams to create print and online advertisements to bring in new customers
  • Assessed damaged materials and notified maintenance personnel of needed repairs
  • Consulted with customers to assess needs and propose optimal solutions.

Foreman Painter

Whanuck Painting/Four Seasons Hotel 2010 Olympics
01.2009 - 04.2011

I was charges with the below operational skills:

  • Oversaw site preparation and job planning for buildings with up to square feet.
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Executed work orders for painting team as part of larger project schedule.
  • Primed, painted, varnished and lacquered walls and surfaces.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Directed projects according to schedule and quality demands.
  • Inspected equipment and tools used for safe operation.
  • Created and implemented plans to maximize efficiency of workers.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Sourced suppliers and purchased necessary materials for work.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Assisted in recruiting and hiring new construction and extraction workers.
  • Provided feedback to workers on job performance and safety procedures.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Communicated with stakeholders on job milestones.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Supervised team of +40 professionals completing painting work for commercial, industrial, institutional and residential customers.
  • Used brushes, rollers and spray guns to complete jobs with speed and accuracy.
  • Completed final walk-throughs at job sites to close out projects.
  • Checked paint quality, prepared mixes and monitored coverage, offering suggestions while working closely with both clients and supplier.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Terry Fox Secondary School
Port Coquitlam, BC

Skills

  • Business Planning and Strategy
  • Improve Policies
  • Business Consulting
  • Business-to-Business Sales
  • Approachable and Outgoing
  • Balanced Work Ethic
  • Sales Growth
  • Equipment Replacement
  • Risk and Mitigation Analysis
  • Inventory Control
  • Strategic Marketing
  • Expectation Management
  • Business Correspondence
  • Human Resource Information System (HRIS)
  • Effective Communicator and Public Speaker
  • Defining Company Vision
  • Analytical and Critical Thinker
  • Operations Management
  • Personnel Management
  • Financial Reporting
  • Change and Growth Management
  • Competition Evaluation
  • Adaptable and Flexible
  • Innovative and Visionary
  • Contract Management
  • Leadership and People Development
  • Cleanliness Standards
  • Employee Motivation and Performance
  • Sales Tactics
  • Management Team Leadership
  • Industry Expertise
  • Business Process Optimization
  • Executive Leadership
  • Quality Control Planning
  • Results Orientation
  • Project Oversight
  • Chemical Cleaners
  • Customer Needs Assessments
  • People and Culture
  • Showcase Design
  • Articulate Communication
  • Contractor Negotiations
  • Mission and Vision

Accomplishments

  • Collaborated with team of 2 in the development of [Project name such as, Projects
  • Achieved highest quality painting by completing 100,00sqr feet of building (with a team of 40) with accuracy, quality and efficiency.
  • Supervised team of 20 staff members.
  • Supervised team of 22 staff members.
  • Resolved product issue through consumer testing.
  • Achieved innovated quality and time efficiency, through effectively helping with patiently mentoring to new staff.
  • Documented and resolved any and all customers concerns which led to referrals, repeat customers, and building a a company that is currently on the top of searches for painters, power washing, color matching etc.

Timeline

Business Owner/Operator

L2H Painting Inc.
01.2017 - Current

Foreman Painter

Whanuck Painting/Four Seasons Hotel 2010 Olympics
01.2009 - 04.2011

High School Diploma -

Terry Fox Secondary School
Todd Henderson