Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Todd Edwards

Fergus,ON

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager of Paint Operations

First Nations Construction
Guelph, Ontario
06.2021 - Current
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Trained employees on duties, policies and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Developed service and sales strategies to improve retention and revenue.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.

Paint Department Supervisor

Aecon Industrial
Cambridge, Ontario
10.2003 - 06.2021
  • Monitored employee safety and ensured compliance with safety regulations in the paint shop.
  • Created detailed reports on production activities, progress updates, cost savings initiatives, and other related topics.
  • Provided guidance to employees regarding job performance expectations and conducted performance evaluations as needed.
  • Trained staff on proper painting procedures, safety protocols, and use of specialized tools or machinery.
  • Scheduled work shifts for painters based on project demands and communicated changes promptly.
  • Coordinated with vendors to purchase additional materials necessary for completing projects.
  • Ensured that all painting jobs were completed according to customer specifications within established time frames.
  • Performed troubleshooting for complex technical problems related to the application of paints or finishes.
  • Maintained accurate inventory records for paint supplies, including tracking usage, ordering new materials, and organizing storage areas.

Education

High School Diploma -

Sir Guy Carleton Secondary School
Nepean, ON
06-1988

Skills

  • Service Quality Improvement
  • Customer Retention
  • Contract Negotiations
  • Branding
  • Customer Relationship Management
  • Supervision and training
  • Operations Start-Up

Certification

  • SPC Sprayer
  • Tow Motor
  • Crane
  • WIMIS
  • Fall Arrest
  • Enbridge gas Certified sprayer
  • First Aide Trained
  • Crane
  • Skyjack platformed trained

Timeline

General Manager of Paint Operations

First Nations Construction
06.2021 - Current

Paint Department Supervisor

Aecon Industrial
10.2003 - 06.2021

High School Diploma -

Sir Guy Carleton Secondary School

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Todd Edwards