Tocile Sandoval
Delhi
Summary
Dynamic and results-oriented professional with extensive experience at Amazon.Inc, where I exceeded customer expectations and enhanced satisfaction through meticulous order fulfillment. Excellent in material handling and problem-solving, I excel in teamwork, adaptability, and maintaining high standards of service. Proven track record of learning quickly and contributing to team success through effective collaboration and communication.
Overview
1
1
year of professional experience
Work History
Amazon Fulfillment Associate
Amazon.Inc
05.2024 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Autozone Retail Sales Associate/ Retail
AutoZone
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Resolved customer inquiries and concerns over the phone, ensuring satisfaction and a positive customer experience.
Education
High School Diploma - General Studies
Delhi High School
Delhi CA 06.2023
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Customer service
- Flexible schedule
- Time management
- Excellent communication
- Punctual and reliable
- Work prioritization
- Material handling
- Stock replenishment
- Data entry
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Amazon Fulfillment Associate
Amazon.Inc
05.2024 - Current
Autozone Retail Sales Associate/ Retail
AutoZone
11.2023 - Current
High School Diploma - General Studies
Delhi High School
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