Toby Steffin

A dynamic professional with over 20 years of experience in a variety of business environments. Persuasive communicator with superior relationship building skills and the ability to build and maintain meaningful and productive client relationships with key stakeholders. An award-winning professional with the ability to effectively analyze /assess situations, provide effective solutions, and show initiative by taking on new challenges successfully in a fast-paced, deadline-driven environment. Additional Information Extensive experience in Sales, Sales Management and Marketing Promoting, selling, and securing business from prospective clients Cold Calling, both in person and on the phone Aptitude for acquiring selling skills and product knowledge Excellent oral and written communication skills Analytical skills include identifying and solving problems Skilled in designing performance standards, incentive programs and negotiations Extensive experience in superior customer service and client relations Comprehensive background in analysis of sales, service and new application development Able to develop ideas into workable plans Able to work independently as well as with a team Competitive and innovative with excellent communications and interpersonal skills Highly-effective communicator, able to act as liaison between various organizations to achieve objectives Able to establish effective priorities among competing requirements Excellent computer literacy knowledge and skills - Microsoft Office and Internet Web site creation and design Organized with excellent time management skills Member of the Canadian Professional Sales Association Extensive experience in CRM Software (Microsoft, Sage, ACT!, etc.) Purchasing and Inventory Forklift & Skid Steer Operators License

• Web Site Design
• I.W Akerley College
• Skills
• Account Management (10+ years)
• Cold Calling (10+ years)
• Inventory Management (10+ years)
• Sales (10+ years)
• CRM (10+ years)
• Data Entry (10+ years)
• Powerpoint (10+ years)
• Salesforce (2 years)
• Microsoft Office (10+ years)
• Microsoft Dynamics CRM (5 years)
• Act as the liaison between the groups (10+ years)
• Develop annual sales plans, including annual objectives (8 years)
• MS Office
• Quickbooks
• Sage
• Outside Sales
• Application Development
• B2B Sales
• Inside Sales
• Business Development
• Sales Management
• Retail Management

• WHMIS 2015 GHS Certification, CCOHS
• WHMIS 2015 for Managers & Supervisors, CCOHS
• Due Diligence in Occupational Health & Safety, CCOHS
• Health and Safety for Office Managers, CCOHS
• Lift Truck – Train the Trainer Instructor for
• WHMIS 2015 GHS Instructor for certified Fork Lift training
• First Aid Level 2

• Willing to relocate: Anywhere