Toby Lawrence
Costa Mesa,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Office Manager/Dispatcher
Cold Star Ice
09.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Amazon Dispatch Manager
Carter Shipping Services LLC
06.2022 - 09.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need
- Reported to management operational activities and maintained current records.
- Coordinated multi-agency responses effectively during large-scale incidents or natural disasters.
- Promoted teamwork among 45 - 50 colleagues by proactively assisting others when needed.
- Managed a team of 7 dispatchers, fostering a collaborative work environment to ensure smooth operations.
Delivery Driver Manager
Villagrana Logistics
10.2021 - 06.2022
- Recruited hired, and trained 5 new drivers each week to ensure proper staffing levels were maintained at all times.
- Promoted a culture of teamwork by encouraging open communication and collaboration among 30 drivers and 6 support staff.
- Improved delivery efficiency by optimizing 35 routes and schedules for drivers.
- Established contingency plans for potential disruptions in the supply chain or transportation network, minimizing delays in service when issues arose.
Education
Bachelor of Arts - Music Industry Studies
Cal State Poly Pomona
Pomona, CA01-2024
Associate of Arts - Associates Degree For Transfer
Riverside Community College
Riverside, CA01-2021
Skills
- Operational management
- Logistics management
- Data entry
- Account reconciliation
- Decision-making
- Customer relationship management
Timeline
Office Manager/Dispatcher
Cold Star Ice
09.2024 - Current
Amazon Dispatch Manager
Carter Shipping Services LLC
06.2022 - 09.2024
Delivery Driver Manager
Villagrana Logistics
10.2021 - 06.2022
Bachelor of Arts - Music Industry Studies
Cal State Poly Pomona
Associate of Arts - Associates Degree For Transfer
Riverside Community College
Similar Profiles
Noah CarpenterNoah Carpenter
Division Manager at Cold Star IceDivision Manager at Cold Star Ice
ROHAN ARORAROHAN ARORA
Business Analyst at ICE COLD TRADERSBusiness Analyst at ICE COLD TRADERS
Talia McShaneTalia McShane
Team Member at Cold Rock Ice CreameryTeam Member at Cold Rock Ice Creamery
Monica RamirezMonica Ramirez
Accounts Payable Administrative Assistant at Automobile Club of Southern CaliforniaAccounts Payable Administrative Assistant at Automobile Club of Southern California
Cody KhounnachackCody Khounnachack
Technical Specialist at Apple Inc.Technical Specialist at Apple Inc.