Toby Landry
Tillsonburg
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Chrissy's Catering. Proven ability to enhance guest engagement and satisfaction through personalized service and effective multitasking. Experienced in cash handling and maintaining a welcoming environment, ensuring a memorable experience for all customers.
Overview
2026
2026
years of professional experience
Work History
Server
Chrissy's Catering
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Tim Hortons
03.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Associate
Giant Tiger
01.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma
Glendale High School
Tillsonburg, ON2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Tim Hortons
03.2024 - Current
Sales Associate
Giant Tiger
01.2019 - 03.2020
Server
Chrissy's Catering
High School Diploma
Glendale High School
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