Tobin T. Hoehner
Walnut Creek
Summary
Self-driven sales professional who successfully graduated the MT program executing in every department at a high level. I am a confident decision-maker, a supportive and flexible leader, an active problem-solver, and I enjoy working in challenging environments. I am eager to incorporate new ideas and the skills I developed at Cintas into the Service Manager position in order to deliver world-class service. My goal is to become a Service Manager and continue to rise within the organization to better myself, my team and the location.
Overview
5
5
years of professional experience
Work History
Product Specialist
Cintas
01.2025 - Current
- Forged negotiation skills to renew customer contracts, pricing, enforce agreement language and resolve service issues.
- Execute field activity goals driven to generate revenue within current customer portfolio.
- Trained new team members on sales techniques and customer relationship management.
- Led presentations demonstrating product features, benefits, and value propositions to potential clients.
Management Trainee
Cintas
02.2023 - Current
- Performed time-sensitive tasks across departments to meet customer needs and achieve KPIs.
- Ensured a safe, efficient work environment by delegating tasks and upholding policies.
- Collaborated with cross-functional teams to identify and resolve operational challenges effectively.
- Gained leadership experience essential for guiding diverse teams and achieving world-class service by managing small teams within the production department and field partners.
Instructional Materials Developer
Department of Technology Equity & inclusion at Chico State (OATS)
08.2020 - Current
- Liaison for OATS and TLP to coordinate remediation efforts and track projects
- Consult neurodivergent students regarding assistive learning technologies and offered support
- Train new hires in assistive technologies and remediation of instructional materials
- Troubleshoot and resolve performance issues for software and accessibility issues
Chapter Vice President
The National Society of Leadership and Success
05.2021 - 06.2022
- Engaged in promotions for fundraisers, financial tracking and correspondence
- Mentored members in leadership and creating 5-year plans
- Conducted seminars, leadership training, team building, and bi-weekly meetings
- Created an environment where members could grow while maintaining a positive leadership style
Technological Learning Assistant
Technological Learning Program at Chico State (TLP)
08.2020 - 09.2021
- Managed daily operations of remediation activities
- Delegated tasks and managed ticketing system of over 10 daily service requests
- Created documentation to help educate community on accessibility standards
- Reviewed instructor's courses to assess quality of education and assistance offered to students
Education
Bachelor of Science - Project Management
California State University, Chico
09.2025
Associate of Arts - Communication
Diablo Valley College
05.2020
Skills
- Public Speaking
- Decision Making
- Problem Solving
- Leadership
- Teamwork
- Client Relationships
- Collaboration
- Planning
- Coachability
- Customer Service
- Adobe Creative Cloud
- Microsoft Office Suite
- Google Suites
- Excel
- MS Project
Websites
Timeline
Product Specialist
Cintas
01.2025 - Current
Management Trainee
Cintas
02.2023 - Current
Chapter Vice President
The National Society of Leadership and Success
05.2021 - 06.2022
Instructional Materials Developer
Department of Technology Equity & inclusion at Chico State (OATS)
08.2020 - Current
Technological Learning Assistant
Technological Learning Program at Chico State (TLP)
08.2020 - 09.2021
Associate of Arts - Communication
Diablo Valley College
Bachelor of Science - Project Management
California State University, Chico
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