Tobias Baez
Antelope
Summary
Dedicated professional with strong customer support skills, enhancing user experience and resolving issues. Proven ability to track performance and contribute to team success.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Antelope
12.2022 - Current
- Collaborated with co workers to streamline digital shopping processes and improve user experience.
- Provided technical support for customers who encountered issues while shopping online.
- Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
- Created promotional materials for digital shopping sites.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
- Applied my leadership skills by assisting in the training of new staff on digital tools and platforms.
Retail Sales Associate
Auto zone
Roseville
07.2024 - 08.2025
- Assisted customers in selecting automotive parts and accessories.
- Collaborated with team members to achieve daily sales goals.
- Assisted customers with finding the right product for their needs.
- Organized and stocked merchandise displays on the sales floor.
- Helped customers by answering questions and locating merchandise.
Cashier
Jack in the Box
antelope
08.2021 - 08.2022
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the dining area and workstations.
- Handled incoming orders accurately in a fast-paced environment.
- Monitored inventory levels and restocked supplies as needed.
- Resolved customer complaints professionally to enhance satisfaction.
Education
High School Diploma -
McClellan High School
Antelope, CA05-2023
Skills
- Customer support
- Vendor engagement
- Online ordering
- Flexible schedule
- Fashion knowledge
- Relationship building
- Customer relations
- Heavy lifting
- Teamwork
- Delivery management
- Performance tracking
- Product merchandising
- Retail operations
- Teamwork and collaboration
- Effective communication
- Leadership development
- Order fulfillment
References
References available upon request.
Timeline
Retail Sales Associate
Auto zone
07.2024 - 08.2025
Digital Shopper
Walmart
12.2022 - Current
Cashier
Jack in the Box
08.2021 - 08.2022
High School Diploma -
McClellan High School