Tobi Ibironke
Sales Associate
Winnipeg,MB
Summary
A self-motivated and highly skilled individual with significant experience in customer care. Rapidly adapt to new technologies and possess expertise in programming (Java, JavaScript, HTML & C++) and Microsoft Office applications (Word, Excel, & Outlook). Adept at responding to customer needs, queries, complaints, and inquiries. A natural team player and leader with excellent people skills. Comfortable working with a multi-ethnic, multi-racial, and global team to achieve goals and objectives within time and budget.
Overview
1
1
year of professional experience
Work History
Production Crew Member (Volunteer)
RCCG Kings And Priests Centre
Winnipeg, MB, CA
06.2023 - Current
- Assisted supervisors in creating detailed production reports by documenting daily progress accurately and consistently.
- Developed strong relationships with vendors by maintaining clear communication channels throughout procurement processes.
- Increased production efficiency by implementing streamlined processes and procedures for the crew.
- Stayed informed on industry trends, allowing for proactive adjustments to stay competitive in the market space.
- Maximized equipment uptime through preventative maintenance measures and prompt repairs when necessary.
- Participated actively in regular meetings, providing valuable input on ways to improve productivity levels within the team setting.
- Coordinated with other departments for timely delivery of required materials, ensuring uninterrupted production flow.
- Maintained clean and organized workspaces, fostering an efficient and safe working environment for all crew members.
- Collaborated with team members to troubleshoot issues, resulting in improved production outcomes.
- Adapted quickly to changes in production schedules or requirements while ensuring minimal disruption to overall performance.
- Used equipment properly to avoid workplace hazards or injuries.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Cashier Assistant
Costco Wholesale Corp
Winnipeg, MB, CA
10.2023 - 01.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Worked with other associates to support cashiers and management needs.
- Bagged items securely to minimize breakages and reduce losses.
- Helped customers complete purchases, locate items, and join reward programs.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
- Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Contributed to store success by actively participating in promotional events and cross-departmental support when needed.
- Helped clients transport large or bulky items into vehicles.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Bachelor of Science - Computer Science
University of Winnipeg
Winnipeg, MB 01.2023 - Current
High School Diploma -
Chalcedony High School
Lagos, Nigeria 09.2018 - 08.2021
Skills
- Efficient multitasking
- Adaptable mindset
- Defect Correction
- Reliability and punctuality
- Equipment Troubleshooting
- Customer Service
- Promotional Support
- Teamwork and Collaboration
- Problem-Solving
- Attention to detail
- Java, HTML, and C
- MS Office(Word, Excel, PowerPoint)
Timeline
Cashier Assistant
Costco Wholesale Corp
10.2023 - 01.2024
Production Crew Member (Volunteer)
RCCG Kings And Priests Centre
06.2023 - Current
Bachelor of Science - Computer Science
University of Winnipeg
01.2023 - Current
High School Diploma -
Chalcedony High School
09.2018 - 08.2021
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteImportant To Me
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