Tobi Fehr
Winkler,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
38
38
years of professional experience
Work History
Bookkeeper
Gospel Mission Church
02.2021 - Current
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Customer Service Representative
Manitoba Public Insurance
02.1986 - 03.2021
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Server
The Outpost Grill
06.2006 - 06.2012
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
No Degree - Administrative Secretary
Red River Community College
Winnipeg, MB1986
High School Diploma -
Garden Valley Collegiate
Winkler, MB06.1984
Skills
- Quickbooks
- Payroll Administration
- Accounts Receivable
- General Ledger Entries
- Data Inputting
- Bookkeeping
- Customer Relations
- Interpersonal Skills
- Problem Solving
Languages
English
Professional Working
Low German
Limited Working
Timeline
Bookkeeper
Gospel Mission Church
02.2021 - Current
Server
The Outpost Grill
06.2006 - 06.2012
Customer Service Representative
Manitoba Public Insurance
02.1986 - 03.2021
No Degree - Administrative Secretary
Red River Community College
High School Diploma -
Garden Valley Collegiate
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