Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tobi Fehr

Winkler,MB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

38
38
years of professional experience

Work History

Bookkeeper

Gospel Mission Church
02.2021 - Current
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

Customer Service Representative

Manitoba Public Insurance
02.1986 - 03.2021
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Server

The Outpost Grill
06.2006 - 06.2012
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

No Degree - Administrative Secretary

Red River Community College
Winnipeg, MB
1986

High School Diploma -

Garden Valley Collegiate
Winkler, MB
06.1984

Skills

    • Quickbooks
    • Payroll Administration
    • Accounts Receivable
    • General Ledger Entries
    • Data Inputting
      • Bookkeeping
      • Customer Relations
      • Interpersonal Skills
      • Problem Solving

Languages

English
Professional Working
Low German
Limited Working

Timeline

Bookkeeper

Gospel Mission Church
02.2021 - Current

Server

The Outpost Grill
06.2006 - 06.2012

Customer Service Representative

Manitoba Public Insurance
02.1986 - 03.2021

No Degree - Administrative Secretary

Red River Community College

High School Diploma -

Garden Valley Collegiate
Tobi Fehr