Tobenna Ekwunife
Oakville,ON
Summary
Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.
Overview
1
1
year of professional experience
Work History
Kitchen Staff Member
McDonald's
01.2022 - 01.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
Education
High School Diploma -
Philip Pocock
Mississauga, ON09-2017
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Customer Service Representative
- call center
- Problem-solving skills
- Customer support
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Kitchen Staff Member
McDonald's
01.2022 - 01.2023
High School Diploma -
Philip Pocock
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