Obi Tobechukwu
Toronto,ON
Summary
A driven 21-year-old professional with a strong foundation in supply chain management and customer service. In pursuit of my passion for business, I relocated to Canada to further my studies in Business Administration, aiming to continue my professional and personal development. Experienced in managing comprehensive supply chain operations for MultiPro Consumer Products, I am eager to contribute to and grow within a Supply Chain Management, Customer Service, or Sales Associate role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
MultiPro Consumer Products Limited
01.2016 - 01.2023
- Managed supply chain operations for a range of products, including food items (Indomie Instant Noodles), snacks (Pringles), personal care items (Colgate), dairy (Dano Milk), cooking essentials (Power Oil Vegetable Oil), and household cleaning supplies (Hypo Bleach), ensuring consistent stock and customer satisfaction.
- Streamlined processes to secure timely delivery across Nigeria, optimizing stock levels for diverse goods.
- Led a team of 3-6, implementing workflow improvements that resulted in a 20% increase in productivity.
- Fostered strong relationships with over 30 regular clients, boosting retention through diligent service and issue resolution.
- Introduced a tracking system, effectively reducing delivery discrepancies by a quarter.
- Applied supply chain expertise in a voluntary capacity to aid local business operations and efficiency.
- Maintained punctual material delivery through robust vendor management.
- Coordinated logistics, including shipping, customs, and negotiations, while managing a team tasked with planning and customer service.
- Proactively mitigated risks to avoid supply chain disruptions and maintained continuous operations.
- Enhanced warehouse operational efficiency, improving overall fulfillment rates.
Education
BBA - Project Management
10.2026
License Certificate - Marketing Management (Professional Sales Option)
07.2024
Bachelor of Science - Computer Science
12.2023
High School Diploma -
07.2016
Skills
- Warehouse Operations
- Continuous Improvement Initiatives
- Supplier Relationship Management
- Logistics Management
- Knowledgeable in basic psychology and body language
- Operational Risk
- Customer Service
- Problem-solving abilities
Languages
English
Native or Bilingual
Igbo
Native or Bilingual
Certification
- Licensed Ontario Security Guard
OEIS – Security Guard and Investigation Services, Canada
- Advanced First Aid/CPR Certified
Timeline
Supply Chain Manager - MultiPro Consumer Products Limited
01.2016 - 01.2023
Yorkville University - BBA, Project Management
HMG Careers - License Certificate, Marketing Management (Professional Sales Option)
Nnamdi Azikiwe University - Bachelor of Science, Computer Science
Command Day Secondary School - High School Diploma,
- Licensed Ontario Security Guard
OEIS – Security Guard and Investigation Services, Canada
- Advanced First Aid/CPR Certified
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