Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tobe Otoh

Richmond Hill,ON

Summary

Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Retail Sales Consultant

Moores Clothing For Men
08.2021 - 08.2023
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Participated in promotional events to engage potential customers and showcase store offerings.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Conducted regular product demonstrations, increasing interest in featured items.
  • Managed and established custom accounts with 15 individuals.

Food Preparation Worker

Abruzzo's Pizza
02.2021 - 08.2021
    • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
    • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
    • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
    • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
    • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
    • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.

Dishwasher

Sunset Grill Restaurant
10.2019 - 08.2020
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Responsible for bussing tables clearing, cleaning, and resetting tables

Education

Bachelor of Science - Psychology

University of Toronto
Mississauga, ON
04.2027

High School Diploma -

Cardinal Carter Catholic Secondary School
Aurora, ON
06.2023

Skills

  • Customer Satisfaction
  • Verbal Communication
  • Technical skills
  • Sales Development
  • POS System Operation
  • Equipment Sanitation
  • Teamwork and Collaboration
  • Problem-Solving

Languages

English

Timeline

Retail Sales Consultant

Moores Clothing For Men
08.2021 - 08.2023

Food Preparation Worker

Abruzzo's Pizza
02.2021 - 08.2021

Dishwasher

Sunset Grill Restaurant
10.2019 - 08.2020

Bachelor of Science - Psychology

University of Toronto

High School Diploma -

Cardinal Carter Catholic Secondary School

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Tobe Otoh