Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

T'MARII LOPEZ

Fontana

Summary

Results-oriented quality assurance and customer service specialist with a solid foundation at FedEx Ground. Proven ability to streamline operations through effective policy implementation and team collaboration. Skilled in shipping documentation and event planning, committed to ongoing improvement and dependable service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sr. Administration QA

Fed Ex Ground
Bloomington
09.2019 - Current
  • Pursued opportunities for professional growth within dynamic environments.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with coworkers to accomplish goals and address issues related to our services.
  • Assisted with customer requests and answered questions to improve their FedEx experience.
  • Contributed effectively as a production team member, ensuring accountability.
  • Employed
  • Exhibited a high-energy attitude, a strong work ethic, and a commitment to achieving team objectives.
  • Committed to continuous skill development across various production functions.

Outbound Warehouse Associate

Nordstroms
Ontario
03.2019 - 08.2019
  • Conducted quality checks on outbound products to ensure compliance with standards.
  • Prepared shipping documents and labels accurately for outbound deliveries.
  • Maintained cleanliness and safety standards within the warehouse environment.
  • Packed orders for shipment according to customer specifications.
  • Inspected material handling equipment for safety prior to use.
  • Maintained records related to outbound shipments including manifests and bills of lading.
  • Provided support to internal customers regarding order status, shipping information.
  • Packed boxes and stock using organizational guidelines.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Community Services Lead

City Of Fontana - Community Services Department
Fontana
01.2004 - 03.2019
  • Assisted in planning community events for diverse populations.
  • Facilitated workshops and information sessions for residents on available services.
  • Provided support to staff in administering community service programs effectively.
  • Maintained accurate records of participant engagement in various activities.
  • Implemented new policies or procedures related to providing services more efficiently.
  • Assisted in the organization of community events and activities.
  • Maintained accurate records of program participation and outcomes.
  • Assisted in developing partnerships with businesses, schools, churches, and other organizations that serve the public.
  • Attended meetings with government officials, nonprofit leaders, and other stakeholders to discuss strategies for improving the quality of life in the community.
  • Compiled reports summarizing progress made towards achieving established goals.

Education

Earned 18 ECE Units - Creative Arts Experiences

San Bernardino Valley College
San Bernardino, CA
06-1993

Skills

  • Event planning
  • Policy implementation
  • Customer service
  • Team collaboration
  • Shipping documentation
  • Quality assurance
  • Problem solving
  • Effective communication
  • Leadership development
  • Self-Directed
  • Teamwork and collaboration
  • MS office
  • Microsoft office
  • Task prioritization
  • Good Telephone Etiquette
  • Friendly, positive attitude
  • Training & Development
  • Dependable and responsible

Affiliations

  • My eagerness to learn new tasks has given me a wide range of experiences. From teaching preschoolers straight out of high school to working as a laborer on a construction site.

Certification

  • Hazmat Certified
  • First Aide CPR Certified
  • Tugger Certified

Timeline

Sr. Administration QA

Fed Ex Ground
09.2019 - Current

Outbound Warehouse Associate

Nordstroms
03.2019 - 08.2019

Community Services Lead

City Of Fontana - Community Services Department
01.2004 - 03.2019

Earned 18 ECE Units - Creative Arts Experiences

San Bernardino Valley College
T'MARII LOPEZ