Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Do (Tracy) Le

Vancouver,BC

Summary

Results-focused team member offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Results-focused Supervisor offering successful background leading talented sales personnel. Easily adaptable to high-pressure, dynamic situations.

Overview

2
2
years of professional experience

Work History

Front Store Supervisor

Shoppers Drug Mart
02.2023 - Current
  • Balanced 6 cash tills at the end of day including cash, along with float adjustments or customer receipts issues.
  • Collaborated with management to devise strategies for achieving store targets and customer satisfaction.
  • Achieved maximum work goals by successfully allocate resources at the beginning of each shift.

Food Service Worker

Pacific Poke
10.2021 - 02.2023
  • Contributed to customer satisfaction of 38% by suggesting potential solution in food preparation process and service flow.
  • Supported team members during peak hours, adapting to various roles as needed.
  • Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.

Education

BBA -

Simon Fraser University
Burnaby, BC
2027

Skills

  • Proficient in customer service management including merchandise promotion, cash handling, and departmental procedure
  • Proficient in staff training and development with sales coaching

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Front Store Supervisor

Shoppers Drug Mart
02.2023 - Current

Food Service Worker

Pacific Poke
10.2021 - 02.2023

BBA -

Simon Fraser University

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Do (Tracy) Le