Tim Leverington
Regina,SK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement, boost performance, and provide excellent customer service.
Overview
26
26
years of professional experience
Work History
General Manager
Urban Cellars - Golden Mile
01.2019 - 09.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, and scheduling.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided thoughtful guidance to personnel in navigating performance and productivity levels to align with employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Managed purchase orders, inventory levels, and product selection to meet and exceed customer expectations.
Product Buyer
Saskatchewan Liquor And Gaming Authority
06.2015 - 01.2019
- High volume procurement of domestic and import beverage alcohol, maintaining efficient and effective inventory levels in the SLGA distribution center, to supply approximately 700 retail locations throughout Saskatchewan.
- Inbound logistics and transportation management to ensure freight is consolidated and shipped in a timely, secure, and cost-efficient manner, including carrier performance assessmentsupply
- Inbound logistics and transportation management to ensure freight is consolidated and shipped in a timely, secure, and cost-efficient manner, including carrier performance assessments
- Supply chain relationship management
- Inbound Freight invoice investigations, verification, approval, and submission
- Freight cost reconciliation and rate review
- Assisting with RFP submission review and approvals
- Continuous improvement of inventory management strategies to provide high service levels, maintain efficiencies, increase revenue, and reduce costs
- Cross functional collaboration with Special Orders, Marketing, Pricing, Fiance, and Customer Service teams to assess current procedures and reach operational objectives
- Temporary manager assignment in 2017 to provide leadership and coaching to 4 other members of the Purchasing team
Assistant Manager
Saskatchewan Liquor And Gaming Authority
11.2014 - 06.2015
- Provided leadership, supervision, and coaching to 35 employees
- Continual evaluation of procedures and staff, to maintain or improve efficiencies, customer service, employee job satisfaction, and morale
- Store opening/closing procedures, and all CSR duties when required
- Manpower forecasts, staff scheduling, and planning of meetings
- Preparation and reconciliation of daily, weekly, and monthly reports, including time and attendance
- Inventory management to ensure sufficient stock for daily sales, commercial customer orders, permits, and transfers
- Ensure health and safety of store employees, customers, and retail environment, including weekly safety meetings
- Focus on excellent customer service and store presentation
Purchasing and Transportation Supervisor
Saskatchewan Liquor And Gaming Authority
06.2013 - 10.2014
- Procurement of domestic and import beverage alcohol for SLGA
- Researching historical data to project future provincial inventory requirements and produce purchase orders
- Inventory management for trade shows, special events, and craft beer promotions
- Application approval, ordering, and oversight of store display and promotional inventory
- Management of freight rates and related changes, as well as Canada Customs inbound load processing
- Continuous improvement of inventory management processes to reduce stock-out levels, increase inventory turnover ratios, and reduce carrying costs
- Provide leadership and guidance to 2 P&T Coordinators
Purchasing and Transportation Coordinator
Saskatchewan Liquor And Gaming Authority
09.2011 - 06.2013
- Procurement of Domestic and Import beverage alcohol for SLGA
- Logistics and transportation management of inbound ocean, intermodal, and inland freight
- Communication with suppliers, industry representatives, and carriers to ensure accurate and timely delivery of goods to meet objectives
- Monitoring inventory levels, forecasting demand, creating and issuing purchase orders
- Maintaining efficient inventory levels and excellent supplier relations
Customer Service Representative
Saskatchewan Liquor And Gaming Authority
06.1997 - 09.2011
- Provide excellent customer service through assisting with product selection, requests, inquiries, finalizing sales, and customer carry-outs
- Issued Special Occasion permits, and process Commercial Permit orders
- Supervision of staff
- Ordering, shipping, and receiving of inventory
- Store Security, loss prevention, and conflict resolution
- Cash and inventory reconciliation, including bank deposits
- Merchandising of shelf and display inventory
- Ensure the store is maintained, organized, clean and presentable
Education
Supply Management Diploma
SCMASK
Regina, SK2014
Remedial Massage Therapy
Western College of Remedial Massage Therapy
Regina, SK2005
Skills
- Staff Development
- Total Quality Management
- Problem Resolution
- Team Leadership
- Customer Experience
- Analytical Skills
- Market Analysis
- Process Improvement
- Operations Management
- Communication Skills
- Purchasing and Planning
Timeline
General Manager
Urban Cellars - Golden Mile
01.2019 - 09.2023
Product Buyer
Saskatchewan Liquor And Gaming Authority
06.2015 - 01.2019
Assistant Manager
Saskatchewan Liquor And Gaming Authority
11.2014 - 06.2015
Purchasing and Transportation Supervisor
Saskatchewan Liquor And Gaming Authority
06.2013 - 10.2014
Purchasing and Transportation Coordinator
Saskatchewan Liquor And Gaming Authority
09.2011 - 06.2013
Customer Service Representative
Saskatchewan Liquor And Gaming Authority
06.1997 - 09.2011
Supply Management Diploma
SCMASK
Remedial Massage Therapy
Western College of Remedial Massage Therapy
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