Tizil raj Choudhary
Surrey,Canada
Summary
Dedicated professional with diverse background in customer service, automotive dealership operations, and culinary arts. Expertise in these areas enables valuable contributions in dynamic environments. Leveraging robust skill set and proven track record of success, confident in ability to excel.
Overview
5
5
years of professional experience
Work History
Supervisor
Safeway
05.2024 - Current
- Increased customer satisfaction with streamlined service procedures.
- Coordinated cross-functional projects to achieve organizational goals.
- Trained staff on best practices to enhance service delivery.
- Conducted performance reviews to support employee development.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Lot Manager
Surrey Trust Autos
08.2023 - 02.2024
- Efficiently managed the lot at Surrey Trust Autos car dealership, ensuring optimal organization and customer access
- Thoroughly washed cars to maintain their pristine condition, demonstrating keen attention to detail
- Handled lot coordination to maximize vehicle visibility and accessibility, enhancing customer experience
- Developed multitasking and prioritization skills, improving proficiency in lot management and car detailing within the automotive industry
Detailing Specialist
Honda Car Dealership
03.2022 - 03.2023
- Specialized in meticulously cleaning and detailing both new and pre-owned automobiles
- Demonstrated skill in creatively arranging and organizing automobiles to maximize visual appeal
- Proficient in transportation logistics between multiple sites, ensuring efficient movement of vehicles
- Contributed significantly to lot upkeep through tasks such as pressure washing and other labor activities
- Responsible for taking captivating images of stock automobiles to aid in inventory management
- Committed to maintaining an immaculate work environment, consistently going above and beyond in fulfilling assigned duties with accuracy and attention to detail
- Ensured timely and perfect delivery of automobiles to clients, exemplifying a dedication to surpassing customer expectations
- The rigorous delivery process showcased a commitment to customer satisfaction, leaving a lasting impact and promoting contentment with each engagement
Customer Service
Max Life Insurance
01.2020 - 03.2022
- Spearheaded customer service initiatives within Max Life Insurance, delivering exceptional support to policyholders and prospects
- Managed a wide range of customer inquiries, including policy details, claims processing, and renewal procedures, ensuring prompt and accurate resolution
- Leveraged effective communication skills to build rapport with clients, enhancing overall satisfaction and loyalty
- Collaborated cross-functionally with internal teams to streamline processes and improve service delivery, resulting in increased efficiency and customer satisfaction
- Supported senior management in the development of strategic plans for driving overall business growth objectives.
Education
Master's degree - Masters in business application
University Canada West
Surrey, BC01.2025
Bachelor's of Commerce - Commerce
Kurukshetra University
03-2021
Skills
- Customer service
- Communication skills
- Adaptability and Multitasking
- Problem-solving Abilities
- Teamwork and Collaboration
- Training and mentoring
- Goal oriented
- Staff management
- Attention to detail
- Strategic planning
- Inventory control
Personal Information
Willing To Relocate: Anywhere
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Supervisor
Safeway
05.2024 - Current
Lot Manager
Surrey Trust Autos
08.2023 - 02.2024
Detailing Specialist
Honda Car Dealership
03.2022 - 03.2023
Customer Service
Max Life Insurance
01.2020 - 03.2022
Master's degree - Masters in business application
University Canada West
Bachelor's of Commerce - Commerce
Kurukshetra University
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