Tiyobestya Moges
Toronto,Ontario
Summary
Professional Summary
Second year nursing student eager to contribute to team success through hard work and dynamic professional with a strong work ethic and exceptional customer service skills, honed at Mofer Coffee and other esteemed venues. Excelled in fast-paced environments, significantly enhancing customer satisfaction. Adept at cash handling and fostering guest engagement, I bring a proven track record of adaptability and a commitment to maintaining high cleanliness standards.
Overview
2
2
years of professional experience
Work History
Server
Mofer Coffee
01.2023 - 01.2024
- Proven ability to multitask and prioritize tasks in a fast-paced environment.
- Consistently received positive feedback from customers for excellent service, leading to increased customer satisfaction scores.
- Collaborated with kitchen and bar staff to ensure prompt and accurate service to guests.
- Smart serve certified.
Cashier and Confectionary Clerk
Fresh & Wild Food Market
04.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bartender
Blue Nile Bar And Restaurant,
09.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Coordinated different cultural festivities and events.
- Responsible for maintaining inventories and reporting necessary supplies to management.
- Kept bar presentable and well-stocked to meet customer needs.
- Would work as a server when needed.
Education
Bachelor of Science - Nursing
Humber College
Toronto, ON04.2025
High School Diploma -
SCAS
Toronto, ON06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Table Bussing
- Table Setting
- Adaptable and Flexible
Accomplishments
Committee Chair | Scarborough Centre for Alternative Studies
Jan 2022 - Feb 2022
- Coordinated events such as fairs and festivals to fund the association.
- Controlled its social media activities and posts.
- Collaborated with team members to share insights, best practices, and customer feedback to improve overall service quality.
Volunteer Cashier | Danforth Village Pharmacy
May 2023 - June 2023
- Greeted and assisted customers in a friendly and professional manner.
- Handled cash, credit, and debit transactions efficiently and accurately.
Timeline
Server
Mofer Coffee
01.2023 - 01.2024
Bartender
Blue Nile Bar And Restaurant,
09.2022 - 12.2022
Cashier and Confectionary Clerk
Fresh & Wild Food Market
04.2022 - 08.2022
Bachelor of Science - Nursing
Humber College
High School Diploma -
SCAS
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