Titilayooluwa Ogalu
London,ON
Summary
To contribute to the high-performance culture of any organization I find myself, whilst striving to attain the highest standard of professional excellence and integrity.
Overview
11
11
years of professional experience
Work History
Head of Sales
Smartwares 'n' Products Ltd
03.2020 - 10.2023
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Mentored junior sales staff, fostering professional growth and contributing to overall team success.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Always ready to handle customer relations issue for quicker resolutions and client satisfaction.
Sales Administrator
Smartwares 'n' Products Ltd
01.2017 - 03.2020
- Processing orders via emails or phones
- Checking data accuracy in orders and invoices
- Contacting clients to obtain missing information or answer queries
- Communicate important feedback from customers internally
- Maintain and update sales and customer records
- Stay up-to-date wit new products and features.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Tutor (NYSC)
Command Children School
11.2015 - 10.2016
- Coordinate the activities and conduct periodic assessment for various classes of over 100 pupils
- Organize the classroom and learning resources and creating displays to encourage a positive learning environment
- Plan, prepare and present lessons that cater for the needs of the whole ability range within the class
- Prepare and mark work/exercises to facilitate positive pupil development
- Provide feedback to parents and guardians on a pupil's progress
- Coordinate activities and resources within a specific area of the curriculum, and support colleagues in the delivery of the specific area
- Keep up to date with changes and developments in the structure of the curriculum
- Organize and participate in school events, outings and activities
- Adopt and work towards the implementation of the school development plan
- Assess, record and report on the development, progress, attainment and behavior of each pupil
- Participate in arrangements within an agreed framework for the appraisal of pupils' performance
- Advise and co-operate with the Head of School, Assistant Head, Heads of Department, Education Officers, and other teachers in the preparation and development of teaching materials, teaching programs, methods of teaching and assessment
- Maintain good order and discipline amongst pupils under my care and safeguarding their health and safety at all times
- Participate in staff, group or other meetings related to the school curriculum or daily running of the school, for the better organization and administration of the school.
Hospital/Prison/Orphanage Volunteer
New Realm Baptist Church
05.2012 - 03.2017
- Contributed to the overall growth of the orphanage, assisting in fundraising efforts and donor relations.
- Provision and distribution of relief materials to patients in hospitals, prisoners and children in orphanages.
- Offering counseling to hospital patients, prisoners and children in orphanages.
- Created a nurturing environment for orphans with organized and clean living spaces.
Education
M.Sc Economics -
University Of Lagos
Lagos, LagosB.Sc. Economics, Second Class Honours -
Obafemi Awolowo University
Ile-Ife, OsunCommand Day Secondary School Ojo
Lagos, LagosSkills
- Proficient in the use of Microsoft Office Suites
- Project management trained
- Strong analytical and numerical skills
- Excellent verbal and oral communication skills
Personal Information
Date of Birth: 05/27/90
References
To be provided upon request
Languages
English
Native or Bilingual
Timeline
Head of Sales
Smartwares 'n' Products Ltd
03.2020 - 10.2023
Sales Administrator
Smartwares 'n' Products Ltd
01.2017 - 03.2020
Tutor (NYSC)
Command Children School
11.2015 - 10.2016
Hospital/Prison/Orphanage Volunteer
New Realm Baptist Church
05.2012 - 03.2017
M.Sc Economics -
University Of Lagos
B.Sc. Economics, Second Class Honours -
Obafemi Awolowo University
Command Day Secondary School Ojo
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