Titilayo Oyeleye
Niagara Region,Canada
Summary
Compassionate and dependable Social Service Worker with over 10 years of experience supporting children, youth, seniors, and adults with developmental, physical, and behavioral needs. Experienced in providing person-centred support, crisis intervention, community integration, and advocacy while promoting dignity, independence, and inclusion. Strong team player with excellent communication, documentation, and relationship-building skills, committed to delivering high-quality care in residential, educational, and community settings.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Service Support Worker
Hamilton-Wentworth District School Board
- Supported students with developmental, behavioural, and learning needs.
- Assisted teachers in creating inclusive classroom environments.
- Encouraged independence and positive social interactions.
- Maintained confidentiality and completed required documentation.
Service Support Worker
Hamilton-Wentworth Catholic District School Board
- Provided one-on-one and classroom support for students with diverse needs.
- Assisted with behavioural, emotional, and social development.
- Worked collaboratively with educators, therapists, and families.
- Helped students achieve educational and personal goals.
Service Coordinator
Janny Services, Ontario
01.2024 - Current
- Coordinate community support services for clients with diverse needs.
- Build positive relationships with clients, families, and healthcare professionals.
- Maintain accurate and confidential client documentation.
- Connect clients with community resources and appropriate services.
- Ensure quality service delivery while following organizational policies.
Direct Support Professional
Brantwood Community Services, Ontario
01.2017 - 01.2023
- Supported adults with developmental disabilities in residential and community settings.
- Assisted clients with activities of daily living, personal care, and life skills development.
- Encouraged independence, social inclusion, and community participation.
- Implemented individualized support plans and documented client progress.
- Responded effectively to behavioural challenges and crisis situations while ensuring client safety.
Child and Youth Support Worker
Hillside Children’s Centre, Lewiston, New York
01.2017 - 01.2018
- Supported children and youth with developmental and behavioural needs.
- Assisted with therapeutic, recreational, and educational activities.
- Developed positive relationships with children, families, and multidisciplinary teams.
- Maintained accurate case notes and daily documentation.
- Promoted a safe, supportive, and inclusive environment.
Education
Bachelor’s Degree - Sociology
Certificate - Social Science
Personal Support Worker (PSW) Certification - undefined
Skills
- Client-Centered Care
- Behavioral Support
- Crisis Prevention & Intervention
- Community Integration
- Individual Support Plans (ISP)
- Personal Care Assistance
- Case Documentation
- Mental Health Support
- Conflict Resolution
- Advocacy
- Team Collaboration
- Report Writing
- Microsoft Office
- Time Management
- Cultural Sensitivity
Accomplishments
- Supervised team of 30 plus staff members.
Languages
English
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Service Coordinator
Janny Services, Ontario
01.2024 - Current
Direct Support Professional
Brantwood Community Services, Ontario
01.2017 - 01.2023
Child and Youth Support Worker
Hillside Children’s Centre, Lewiston, New York
01.2017 - 01.2018
Personal Support Worker (PSW) Certification - undefined
Certificate - Social Science
Service Support Worker
Hamilton-Wentworth Catholic District School Board
Service Support Worker
Hamilton-Wentworth District School Board
Bachelor’s Degree - Sociology
ADDITIONAL QUALIFICATIONS
- Excellent interpersonal and communication skills
- Strong documentation and organizational abilities
- Experience working with diverse populations
- Ability to work independently and collaboratively
- Passionate about advocacy, inclusion, and empowering vulnerable individuals