Summary
Overview
Work History
Education
Skills
Timeline
Generic

Titi Ikhinmwin

Ottawa,ON

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

LCBO
05.2024 - 08.2024
  • s focused on family dynamics and parenting strategies.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Sales Assistant

Sasks Off Fifth
05.2022 - 09.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.


Leadership Team Member

Taie International Institute
01.2022 - 07.2022
  • Enhanced team productivity by initiating and implementing efficient project management processes.
  • Optimized resource allocation, effectively managing budgets and reducing operational costs.
  • oversaw event logistics,venue scheduling and accommodations.
  • managed content development for meetings and conference agendas

Education

Bachelor of Arts - Political Science And Public Administration

University of Ottawa

Skills

  • Online Marketing and Advertising
  • Computer skills
  • Teamwork and Collaboration
  • Interpersonal Skills
  • Time Management
  • Excellent Multitasking
  • Positive Attitude
  • Customer Needs Assessment
  • Stocking and Replenishing
  • Coaching and Mentoring
  • Budget Administration

Timeline

Customer Service Representative

LCBO
05.2024 - 08.2024

Sales Assistant

Sasks Off Fifth
05.2022 - 09.2023

Leadership Team Member

Taie International Institute
01.2022 - 07.2022

Bachelor of Arts - Political Science And Public Administration

University of Ottawa
Titi Ikhinmwin