Titan Long
Paradise
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Proficient in using independant decision making skills and my own judgement to run a smooth shift. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mountain Mike's Pizza
10.2020 - Current
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours, and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
Associate of Arts - History
Butte College
Oroville, CA05-2029
Skills
- Schedule oversight
- Interpersonal skills
- Operations management
- Staff motivation
- Quality assurance
- Accurate money handling
- Delegating work
- Opening and closing procedures
- Shift leadership
- Decision-making
- Relationship building
- Flexible schedule
Timeline
Shift Manager
Mountain Mike's Pizza
10.2020 - Current
Associate of Arts - History
Butte College