Summary
Overview
Work History
Education
Skills
Websites
Awardscertificates
Certification
Timeline
Generic

TABASSUM ISLAM

St. John's,NL

Summary

Professional and organized individual with a strong technical knowledge base. Skilled in utilizing leading skills and analytical abilities in a competitive environment. Demonstrates patience, dedication, and a growth-oriented mindset. Adaptable to any work environment. Clear objective of seeking career development opportunities to showcase skills and knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Clerk

Marie's Mini Mart
08.2024 - Current
  • Enhancing customer satisfaction by efficiently managing different operations and providing excellent service.
  • Addressing individual client concerns promptly, demonstrating commitment to excellent customer service.
  • Resolving customer complaints promptly, demonstrating commitment to excellent customer service.

Clerk Front Store

Lawtons Drugs
11.2023 - Current
  • Clients Excellent Service Cash handling/Management
  • Enable Client Satisfactions

Owner & Marketing Manager

Dry Foods BD
01.2020 - Current
  • Managed day-to-day business operations
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Optimized team hiring, training and performance

Sales Associate & Cashier

Dollarama
10.2023 - 12.2023
  • Promoting & Merchandizing with high customers’ satisfaction
  • Able to perform technical and critical problem solving with professionalism
  • Able to use Positive Language with responsibility in terms of Internal & external Communication

Front Desk Staff & Intern

City Bank Limited
09.2021 - 11.2022
  • Promoted high client satisfaction by resolving problems with knowledgeable and friendly service
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • Provided outstanding services to new and long-standing customers by attending closely

Front Desk Receptionist

The Westin Dhaka
05.2019 - 11.2019
  • Interacted with people, whether by phone, email or face-to-face & Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing support to address clients’ needs
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Education

BBA - Accounting & Finance

Notre Dame University Bangladesh
02.2022

Skills

  • Microsoft Office Suite
  • Admin Management
  • Team collaboration
  • Experience in leadership
  • Marketing & Sales
  • Customer Service

Awardscertificates

First Aid & CPR Certificate, Valid

Certification

  • First Aid Certification

Timeline

Front Clerk

Marie's Mini Mart
08.2024 - Current

Clerk Front Store

Lawtons Drugs
11.2023 - Current

Sales Associate & Cashier

Dollarama
10.2023 - 12.2023

Front Desk Staff & Intern

City Bank Limited
09.2021 - 11.2022

Owner & Marketing Manager

Dry Foods BD
01.2020 - Current

Front Desk Receptionist

The Westin Dhaka
05.2019 - 11.2019
  • First Aid Certification

BBA - Accounting & Finance

Notre Dame University Bangladesh

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TABASSUM ISLAM