Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tishawn D'Oyley

Kitchener,ON

Summary

Sales Associate with an excellent understanding of sales and customer service practices. I'm a self-motivated individual who is driven to succeed and achieve my goals. Friendly and outgoing establishing customer rapport that encourages repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Associate

Uptown Thrift
06.2023 - 10.2023
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.

Sales Support Associate

RPM
04.2022 - 10.2022
  • Appointment booking
  • Provided product information and price quotations to customers.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.

Fundraising Associate

Public Outreach
06.2021 - 03.2022
  • Sick Kids hospital
  • UNICEF
  • Doctors Without Borders
  • CAMH

Camp Counselor

Camp McGovern
01.2018 - 01.2019
  • Children 6-16
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
  • Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.

Education

Social Worker - Human Services

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
05.2025

High School Diploma -

Cameron Heights Collegiate Institute
Kitchener, ON
06.2020

Skills

  • Appointment Setting
  • Product Knowledge
  • Building Customer Loyalty
  • Customer Service
  • Excellent Communication /Rapport Building
  • Attention to Detail
  • Organization
  • Flexible schedule adaptability
  • Team Leadership
  • Retail Merchandising
  • Retail Transactions Processing
  • Team Collaboration

Certification

  • CPR Certified - 2023

Timeline

Store Associate

Uptown Thrift
06.2023 - 10.2023

Sales Support Associate

RPM
04.2022 - 10.2022

Fundraising Associate

Public Outreach
06.2021 - 03.2022

Camp Counselor

Camp McGovern
01.2018 - 01.2019

Social Worker - Human Services

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

Cameron Heights Collegiate Institute
Tishawn D'Oyley