Tishawn D'Oyley
Kitchener,ON
Summary
Sales Associate with an excellent understanding of sales and customer service practices. I'm a self-motivated individual who is driven to succeed and achieve my goals. Friendly and outgoing establishing customer rapport that encourages repeat business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
Uptown Thrift
06.2023 - 10.2023
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Sales Support Associate
RPM
04.2022 - 10.2022
- Appointment booking
- Provided product information and price quotations to customers.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
Fundraising Associate
Public Outreach
06.2021 - 03.2022
- Sick Kids hospital
- UNICEF
- Doctors Without Borders
- CAMH
Camp Counselor
Camp McGovern
01.2018 - 01.2019
- Children 6-16
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Education
Social Worker - Human Services
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05.2025
High School Diploma -
Cameron Heights Collegiate Institute
Kitchener, ON06.2020
Skills
- Appointment Setting
- Product Knowledge
- Building Customer Loyalty
- Customer Service
- Excellent Communication /Rapport Building
- Attention to Detail
- Organization
- Flexible schedule adaptability
- Team Leadership
- Retail Merchandising
- Retail Transactions Processing
- Team Collaboration
Certification
- CPR Certified - 2023
Timeline
Store Associate
Uptown Thrift
06.2023 - 10.2023
Sales Support Associate
RPM
04.2022 - 10.2022
Fundraising Associate
Public Outreach
06.2021 - 03.2022
Camp Counselor
Camp McGovern
01.2018 - 01.2019
Social Worker - Human Services
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Cameron Heights Collegiate Institute
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