Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tisha Monga

Surrey,BC

Summary

Driven by a passion for excellence, I leveraged my hair analysis and advanced communication skills at Navya's Glam Studio to enhance client satisfaction and hair vitality. Adept at relationship building, I significantly improved client retention rates, embodying a blend of technical prowess and empathetic client engagement.

Overview

2
2
years of professional experience

Work History

Hairstylist

Navya's Glam Studio
Punjab India
06.2023 - 07.2024

As an experienced hairstylist with a profound understanding of hair health and aesthetics, I possess an extensive knowledge of advanced hair treatments, from restorative deep-conditioning therapies to bespoke regimens tailored to individual hair types. My expertise allows me to assess the unique needs of each client and recommend scientifically-backed solutions that ensure optimal hair vitality, resilience, and luster. With a meticulous approach to hair care, I’m dedicated to helping you achieve not just beautiful, but healthy and enduringly radiant hair.

Reception Manager

Global Dive Immigration
Punjab India
05.2022 - 07.2023

As a receptionist manager in the immigration field, I serve as the first point of contact for clients navigating complex processes, balancing compassion with professionalism. My role involves ensuring that each individual feels heard and supported during often challenging times. With a deep understanding of immigration policies and procedures, I streamline operations and manage inquiries, fostering a welcoming environment that builds trust. My experience has taught me to anticipate needs and enhance office efficiency, reinforcing our organization’s commitment to helping clients achieve their dreams. In this role, I transform the reception area into a hub of hope and guidance, making a meaningful impact on countless lives.

IELTS Trainer

Quality Matters
Punjab India
01.2022 - 03.2023

As a dedicated IELTS trainer, I bring a wealth of experience in guiding students through the complexities of the IELTS exam with precision and expertise. My teaching approach is centered on targeted skill development, ensuring that learners are fully prepared for each section—listening, reading, writing, and speaking. With a deep understanding of the exam’s structure and evaluation criteria, I tailor my lessons to individual needs, helping students enhance their language proficiency and confidently achieve their desired band scores. My goal is to empower every learner with the strategies and confidence needed to succeed in this critical language assessment.

Education

Master Of Business Administration - Buisness And Commerce

University of British Columbia
Vancouver, BC

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Hair styling techniques
  • Customer Consultation
  • Detail-orientated
  • Schedule Management
  • Relationship building and management
  • Advanced communication skills
  • Highly motivated self-starter
  • Hair extensions
  • Strong leader
  • Hair analysis

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Hairstylist

Navya's Glam Studio
06.2023 - 07.2024

Reception Manager

Global Dive Immigration
05.2022 - 07.2023

IELTS Trainer

Quality Matters
01.2022 - 03.2023

Master Of Business Administration - Buisness And Commerce

University of British Columbia
Tisha Monga