Tirzah Shajan
Ottawa,ON
Summary
A self starter, hard worker and a quick learner. Versatile skill set with good written and oral communication and interpersonal skills. Recognized skills in customer service. Looking to work full time with a company that will continuously motivate and drive me to do the best and improve my skills and abilities in order to be able to assist the company in achieving its missions and goals.
Overview
3
3
years of professional experience
Work History
Fulfillment Center Associate
Amazon
03.2024 - Current
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
Dietary Aide
Robertson House
02.2024 - 05.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Retail Supervisor
Beersheba Bible World
04.2022 - 11.2022
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Retail Team Member
Beersheba Bible World
04.2021 - 03.2022
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Education
Post Graduation Diploma - Energy Management
Algonquin College
Ottawa, ON08.2024
B.Tech - Electrical And Electronics Engineering
MITS
Kerala, India09.2022
Skills
- Shipping procedures
- Warehouse Safety
- Packing Efficiency
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Time Management
- Task Delegation
Languages
English
Full Professional
Timeline
Fulfillment Center Associate
Amazon
03.2024 - Current
Dietary Aide
Robertson House
02.2024 - 05.2024
Retail Supervisor
Beersheba Bible World
04.2022 - 11.2022
Retail Team Member
Beersheba Bible World
04.2021 - 03.2022
Post Graduation Diploma - Energy Management
Algonquin College
B.Tech - Electrical And Electronics Engineering
MITS