TIRTSAH JEAN-NOEL

• Acted as the primary contact for students, offering guidance on academic and
  administrative procedures
• Managed email correspondence, ensuring professional and timely responses.
• Maintained and updated digital files using Microsoft Word and Excel.
• Handled confidential documents with discretion and adherence to university policies.

• Delivered front-line customer service to clients both in person and over the phone
• Managed booking schedules for counselors to prevent overbooking conflicts
• Managed data entry for timesheets and requested leave.
• Typed and filed various documents, ensuring accuracy and confidentiality.
• Coordinated weekly walk-in clinics by managing client intake and staff availability.

• Provided customer service support to students, assisting with purchases and inquiries.

• Handled cash registers and processed online orders.

• Filed and prepared course information for students.

• Managed cash registers and processed payments efficiently.
• Trained new team members on various tasks and protocols.
• Maintained a clean and sanitary environment in compliance with health standards.
• Handled inventory stocking and ensured food safety measures were met.