TIRTHA GURUNG
New Westminster,BC
Summary
An ambitious and committed job seeker with a background of customer service skills in a Tourism and hospitality sector. Dedicated to work and prepared for every task given. Hardworking student currently studying at Yorkville University, persuading Bachelor’s degree in Business Administration. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Osel Hotel
04.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Volunteer
Taranaya Foundation
12.2022 - 02.2023
- Assisted with special events and programs such as cleaning campaign.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
General Staff Member
Arisedev Tours And Treks
07.2022 - 10.2022
- Collected information, such as Hotel's facilities, room rate and services they provide.
- Contributed to company''s growth by actively providing suggestions and ideas of best location for tourist visit for itinerary.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Education
High School Diploma -
Motithang Higher Secondary School
Thimphu Bhutan02.2022
Changzamtog Middle Secondary School
Thimphu Bhutan12.2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Telephone Etiquette
- Team Collaboration
- Photography
Languages
English
Professional Working
Nepali
Full Professional
Hindi
Professional Working
Additional Information
Reference:
- Om Nath Battarai - Manager of Osel Hotel (+975-17999896 )
Mail address- omnath89@gmail.com
- Deepa Mongar - General Manager of Arisedev Tours and Treks (+975-17881039 )
Mail Address- arisedevtravelagent@gmail.com
Timeline
Front Desk Receptionist
Osel Hotel
04.2023 - 12.2023
Volunteer
Taranaya Foundation
12.2022 - 02.2023
General Staff Member
Arisedev Tours And Treks
07.2022 - 10.2022
High School Diploma -
Motithang Higher Secondary School
Changzamtog Middle Secondary School
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