Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
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Tirth Trivedi

Hyderabad

Summary

Dynamic and detail-oriented professional with a proven ability to manage and optimize business operations, enhance customer experiences, and deliver measurable results. Experienced in leveraging cutting-edge tools and platforms to solve problems, streamline workflows, and build strong client relationships. Known for exceptional communication, technical proficiency, and a proactive approach to achieving goals.

Overview

3
3
years of professional experience

Work History

Business Listing Coordinator

Reputation.com Pvt. Ltd
10.2021 - Current
  • Investigating, verifying, and maintaining vendor site accuracy on a SaaS-based platform, ensuring up-to-date business listings to improve customer search visibility.
  • Collaborate directly with clients to provide updates, resolve concerns, and offer strategic recommendations to optimize listings.
  • Leverage Google Spreadsheets to monitor client listing performance, addressing issues such as duplicates, suspended listings, claims, and verifications.
  • Utilize Salesforce CRM for proactive client communication and efficient resolution of inquiries and concerns.
  • Work closely with Google Support to troubleshoot and resolve escalated client issues promptly.
  • Conduct audits and ensure compliance with listing requirements across platforms like Google, Facebook, Bing, and Apple, driving consistent data integrity.
  • Recognized for consistently achieving quarterly goals and maintaining high standards of accuracy and customer satisfaction.

Education

B.COM HONOURS - Strategic Finance

Osmania University – Loyola Degree & PG College
07.2021

I -XII GRADE -

St. Andrews High School
05.2018

Skills

  • MS Office Suite - Excel, PowerPoint, Word
  • Communication Skills
  • Time Management
  • CRM Tools: Salesforce
  • Issue Resolution and Problem Solving
  • Cross-Team Collaboration
  • Data Entry & Record Management

Accomplishments

  • Awarded best performer of the year at Reputation.com, 2024
  • Recognized for consistently achieving quarterly goals three times by delivering exceptional metrics and driving operational excellence,
  • Identified among top 5 students of 60 throughout my B.Com Honors tenure at Loyola Degree College
  • Secured 3rd place in Infocom Business Quiz conducted at Loyola Degree & PG College, 2019.

Hobbies and Interests

  • Sports enthusiast with interest in national and international sports i.e. Cricket, Formula One and Basketball
  • Interested in travelling and experiencing new cultures and environments.

Timeline

Business Listing Coordinator

Reputation.com Pvt. Ltd
10.2021 - Current

I -XII GRADE -

St. Andrews High School

B.COM HONOURS - Strategic Finance

Osmania University – Loyola Degree & PG College

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Tirth Trivedi