Tirth Aghera
Customer Service Representative
Edmonton
Summary
Committed to delivering outstanding service and unparalleled support, I prioritize customer satisfaction. With a strong command of customer service best practices, excel at finding innovative solutions to effectively meet customer needs.
Overview
2025
2025
years of professional experience
23
23
years of post-secondary education
1
1
Language
Work History
Customer Service Representative
Reliance Digital Retail
Ahmedabad,Gujarat,India, Gujarat
9 2022 - 07.2024
- Handled customer inquiries and complaints in a professional manner.
- Provide accurate and up-to-date product information to customers.
- Ability to assist individuals in a friendly and courteous manner.
- Strong background in all aspects of customer service and support.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Reliance Mart,India
Ahmedabad,Gujarat, Gujarat
01.2021 - 01.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Post Graduation Degree - Full stack developer
MacEwan University
Bachelor in Computer Application - Cloud Computing
Khayati School Of Computer Application
Ahmedabad,Gujarat,India 05.2001 -
Skills
Availability
- Monday: Half Day (Available in morning)
- Tuesday: Half Day (Available in morning)
- Wednesday: Half Day (Available in morning)
- Thursday: Half Day (Available in morning)
- Friday: Full Day
- Saturday: Full Day
- Sunday: Full Day
Timeline
Cashier
Reliance Mart,India
01.2021 - 01.2022
Bachelor in Computer Application - Cloud Computing
Khayati School Of Computer Application
05.2001 -
Customer Service Representative
Reliance Digital Retail
9 2022 - 07.2024
Post Graduation Degree - Full stack developer
MacEwan University
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