Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tiphany Mendoza

Aliso Viejo

Summary

Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations.

Overview

4
4
years of professional experience

Work History

Server

Plumeria by stacks
Aliso Viejo
04.2025 - Current
  • Ensured accurate order fulfillment as cashier
  • Prepared beverages including lattes, cappuccinos, and smoothies.
  • And currently mastering expo station tasks, enhancing presentation with toppings and garnishes.

Shift Lead

THRIVE JUICE LAB
Laguna Niguel
04.2023 - 04.2025
  • Prepared house-made smoothies, bowls, juices, snacks, and drinks while taking orders.
  • Promoted to shift lead after three months, managing opening and closing operations.
  • Counted register at end of day and placed produce orders as needed.
  • Trained new employees on operational procedures and service standards.
  • Maintained store appearance by cleaning, stocking shelves, and organizing merchandise displays.

Shift Lead

CHICK FIL A
Laguna Niguel
10.2021 - 04.2023
  • Progressed from team member to shift lead, demonstrating capability in various roles.
  • Executed order taking across in-person and drive-thru channels.
  • Prepared beverages and packaged food items accurately.
  • Delivered orders to guests at the window while ensuring complete orders.

Education

High School Diploma -

ALISO NIGUEL HIGH SCHOOL
Aliso Viejo, CA
06-2023

Associate of Science - DMS

ORANGE COAST COLLEGE
Costa Mesa, CA

Skills

  • Ability to thrive in fast-paced settings
  • Cash management skills
  • Detail-oriented
  • Leadership during shifts
  • Effective time management
  • Rapid learning capability
  • Bilingual proficiency

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Server

Plumeria by stacks
04.2025 - Current

Shift Lead

THRIVE JUICE LAB
04.2023 - 04.2025

Shift Lead

CHICK FIL A
10.2021 - 04.2023

High School Diploma -

ALISO NIGUEL HIGH SCHOOL

Associate of Science - DMS

ORANGE COAST COLLEGE

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Tiphany Mendoza