TINTU DAS
Charlottetown,PE
Summary
Innovative, competitive, and solutions-oriented personnel possessing pertinent and demanding skills aligned with current industry standards and requirements. Highly adept in management and exemplary communication skills. Have experienced lots of customer interactions and maintained more than 100+ good customer relationships by understanding and learning their different needs.
Overview
6
6
years of professional experience
Work History
Assistant Manager(DIETARY)
GARDEN SENIOR HOME
07.2023 - 02.2024
- Clarify expectations and seek additional training as needed.
- Develop and achieve departmental/company goals and controls.
- Scheduling for call offs
- Supervises 9 employees per shift.
- Speaks with residents on their satisfaction with meals and if they need anything.
- Ensures the kitchen is closed properly in two dining rooms.
- Participates in interviewing and works to build employee morale.
- Trains new Dietary Aides
- When necessary, fill position of dietary aid.
- To plan menus
CUSTOMER SERVICE
KFC
06.2020 - 06.2023
- Received a recognition award for being the best in performance and customer dealings
- Operated cash register collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Processed all sales transactions promptly to prevent long customer wait times
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers
- Trained new team members in cash register operation, stock procedures and customer service
- Assisted customers with account updates, new service additions and promotional offers.
ELECTRIC CAD TRAINER & Administrative support worker
Progressive Software Solution and Training
06.2018 - 10.2019
- Conduct training sessions and assess student course works
- Provide tutoring of Electrical ADD and practical sessions
- Schedule preparation, pre-planning, and resource forecasting for engineering and other technical activities relating to the project
- Assist students to design, develop, fabricate & monitor project works
- Answering phone calls and emails
- Greeting and directing office visitors
- Building spreadsheets or presentations for leadership staff
- Updating employee, client, and company data
- Keeping a clean, welcoming environment
- Organizing schedules and events.
Education
Supply Chain Management -
St. Lawrence College
06.2021
Post graduate diploma in electronics engineering technician -
Centennial College
Scarborough, ON04.2021
Bachelor’s in electrical and Electronics Engineering Technology -
MG University India
06.2018
Skills
- Telephone Communication
- Service Assistance
- Client Needs Assessment
- Client Relationship Management
- Technical Management
- Work Organizing and Prioritizing
- Critical Thinking
- MS suite(word,excel, powerpoint)
- Multitasking
- Time management
Timeline
Assistant Manager(DIETARY)
GARDEN SENIOR HOME
07.2023 - 02.2024
CUSTOMER SERVICE
KFC
06.2020 - 06.2023
ELECTRIC CAD TRAINER & Administrative support worker
Progressive Software Solution and Training
06.2018 - 10.2019
Supply Chain Management -
St. Lawrence College
Post graduate diploma in electronics engineering technician -
Centennial College
Bachelor’s in electrical and Electronics Engineering Technology -
MG University India
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