Tinsae Wolde
Calgary,AB
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in data processing, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed. Quality-focused Data Entry Clerk experienced in entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Results-driven Data Entry Clerk with extensive database management expertise.
Overview
13
13
years of professional experience
Work History
Data Analyst
09.2022 - Current
- Mining data from selected sources
- Organizing, cleaning, and storing data in relational databases
- Querying data in a relational database using SQL
- Generating reports in a concise format accessible to senior stakeholders
- Maintain Oracle Microsoft SQL server and access
- Managing and manipulating database.
Canada Post office Clerk (Customer Rep)
Canada Post Corporation
03.2017 - 12.2021
- Provided prompt and superior customer service as per the program
- Cash handling including the Selling of money orders, money receiving, money gram, stamps and registered mail/parcel service
- Answered inquiries and resolved complaints regarding the postal service
- Assisted with the maintaining of RPO inventory and ensures the security of mail and cash.
Intake Counsellor
BCIS, BROOKS AND COUNTY IMMIGRATION SERVICES
02.2015 - 01.2016
- Collected and gathered information on new and returning clients by opening a client file and assigning a client ID number
- Conducted needs assessment for all newcomers
- Assisted settlement and employment section in preparing information and orientation sessions
- Created and maintained an up-to-date Excel database recording all client services in a timely and efficient manner (Statistics, reports and documentation)
- Provided the service manager with the necessary information to compile statistical report.
Recruiting Clerk
JBS FOOD CANADA
09.2013 - 02.2015
- Maintained Human Resource Information System records and compile reports from the database
- Maintained front desk administration and recruitment support
- Maintained full cycle recruitment and selection process
- Dealing with queries from candidates and employees, line managers, and recruitment partners
- Maintained applicant tracking system by entering and updating requisition, sourcing, profiling, resume management, matching, tracking, and hiring information.
Associate Clerk/customer service representative
CINEPLEX ENTERTAINMENT LP
10.2010 - 09.2013
- Fulfilled orders and replied to all inquiries from clients across Canada thru phone, email, letter
- Exercised sound judgment to make decisions leading to successful resolution of customer issues
- Maintained all online gift card orders
- Maintained Monthly closing and weekly inventory.
Education
Certificate in Database Administrator -
THE SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY(SAIT)
05.2024
Post Graduate Certificate - Human Resource Management
GEORGE BROWN COLLEGE - Toronto, ON
08.2012
Bachelor of Arts - Management And Business Administration
Addis Ababa University - Addis Ababa
01.2005
Bachelor of Arts - Business Management
Equivalency -World Education Service (WES)
Skills
- Over six years of experience as an Administrative, Client Service and Human Resources
- Strong understanding of how to maximize SQL Server application scalability, performance, recoverability, and maintainability
- Strong knowledge of computer software, such as SQL, Visual Basic, Oracle, etc
- Have effective communication skills and the ability to maintain good relations with users, developers, operations and information security teams
- Solid knowledge of Linux/UNIX and experience in shell programming
- Strong knowledge of Oracle, SQL, PLSQL, AZURE
- Strong knowledge of Oracle Database Administration
- Competent, dependable, attention to detail and client-oriented
- Superior organizational, administrative and customer service skills
- Solid work ethics: professional, punctual, responsible and reliable
- Well-developed interpersonal, and relationship-building skills
- Motivation and ability to meet the deadline
- Active listening skill
- Data mining
- Database management
- Structured query language (SQL)
- Virtual XP server
- Business management
- Data warehousing
Certifications Awards
- Peachtree Accounting
- Access
- MS word
- Excel
- PowerPoint
- Creating and Analyzing an Operating Business and Analyzing an Annual Report
- Franklin Award
- Certificate of Appreciation (4)
- U.S Embassy Extra Mile Award (4)
- U.S Embassy for outstanding performance covering a wide range of duties
Timeline
Data Analyst
09.2022 - Current
Canada Post office Clerk (Customer Rep)
Canada Post Corporation
03.2017 - 12.2021
Intake Counsellor
BCIS, BROOKS AND COUNTY IMMIGRATION SERVICES
02.2015 - 01.2016
Recruiting Clerk
JBS FOOD CANADA
09.2013 - 02.2015
Associate Clerk/customer service representative
CINEPLEX ENTERTAINMENT LP
10.2010 - 09.2013
Certificate in Database Administrator -
THE SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY(SAIT)
Post Graduate Certificate - Human Resource Management
GEORGE BROWN COLLEGE - Toronto, ON
Bachelor of Arts - Management And Business Administration
Addis Ababa University - Addis Ababa
Bachelor of Arts - Business Management
Equivalency -World Education Service (WES)
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