TINOTENDA MAKUVIRE
Summary
Driven Business Consultant with years of experience in ERP software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving. Skilled at troubleshooting, communication and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Finance Systems Administrator
Dye and Durham
09.2022 - Current
- Evaluated complex requirements and communicated security and performance risks to technical stakeholders
- Configured new and existing features and served as mentor to local admin resources
- Designed and implemented creative solutions to business problems by leveraging NetSuite functionality, customizations, scripting, and workflows
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Designed, implemented and maintained 3rd party software connections, integrations, and applications to NetSuite to support various business needs
- Supported and improved current ERP system by investigating issues and working on prioritized requests raised though Jira ticketing
- Developed comprehensive unit and functional testing plans and coordinated testing with QA
- Ensured NetSuite ERP data integrity through audits, reviews, and reporting
- Served as escalation point to complex administrative and configuration issues
Business Consultant
Oracle
09.2021 - 09.2022
- Designed new processes in NetSuite, using standard functionality, customizations, and 3rd party tools across Products, Manufacturing, General Business and Software Verticals
- Worked with project teams on new NetSuite implementations and changes to existing systems
- Ensured completion of tasks, milestones, and components including functional specifications, design specifications, configurations, quality assurance implementations, and project reviews
- Worked with Management Consultants and other team members to redesign client business processes
- Trained end users on how to effectively use systems features and applications Develop, test, and deploy customizations, custom records, workflows and SuiteApps
Business Consultant
Deloitte
01.2020 - 08.2021
- Partnered with business units and corporate functions to understand requirements, design new processes, and deliver project specification.
- Implemented AP/AR processes , FA modules and financial historical data migration
- Leveraged NetSuite SuiteAnalytics to fulfill customer reporting needs
- Maintained process flows, configurations, operations and user documentation.
- Involved in multiple post go live projects where I worked closely with clients regarding case resolutions for all P2P and O2C stages
- Worked closely with internal NetSuite support teams and combined technical and functional knowledge to best support clients
- Ensured that customer satisfaction was maintained and continuously improved customer service quality
Founder
ZIMDIGESTER(Resolution Fellow)
11.2018 - 12.2020
- Developed bio digester that uses animal excreta to produce biogas for rural Africa as cheap and sustainable energy source.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Worked as lead engineer designing device that was highly efficient which helped reduce household spending on energy by 50%
- Spearheaded fund raising for project's pilot program by pitching to investors and private organizations and raised over USD 20,000
- Advocated for adoption of renewable energy by local communities through conducting workshops
Education
Bachelor of Science - Electrical Engineering
McGill University
Montreal, QCSkills
- Agile Project Management(Jira, Ms DevOps)
- Software Debugging and Testing
- Business Intelligence(Power BI)
- CRM(Adobe Experience Manager)
- E-commerce
- Project Management
- Business Process Management(Blueworks, Vision)
- Cloud Computing(GCP, Azure)
- SQL
- HTML
- JavaScript
- Python
Accomplishments
- Awarded a (US6000) grant for a digital start-up project.
- Winner 2019 McGill Dobson Cup, won($5000) startup funding for a 3D printed prosthetics startup
- Winner Resolution Project class of 2018, won(US 9000) funding for renewable energy startup
- McGill MasterCard Scholar
Certification
- Data Engineering with Google Cloud Professional Certificate, Google Cloud Training -Coursera
- Google IT Automation with Python Professional Certificate, Google Cloud Training - Coursera
- Lean Six Sigma Green Belt certification
- NetSuite SuiteFoundations Certified
Timeline
Senior Finance Systems Administrator
Dye and Durham
09.2022 - Current
Business Consultant
Oracle
09.2021 - 09.2022
Business Consultant
Deloitte
01.2020 - 08.2021
Founder
ZIMDIGESTER(Resolution Fellow)
11.2018 - 12.2020
Bachelor of Science - Electrical Engineering
McGill University
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