Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tingyu (Irene) Zhao

Montreal,QC

Summary

Dynamic and empathetic professional with a proven track record at Marché Newon and Sammi & Soupe Dumpling, where I enhanced customer satisfaction through exceptional service and problem-solving.

Overview

4
4
years of professional experience

Work History

Customer Service

Marché Newon
08.2020 - Current

Managed phone communications, resolved customer issues, and used my skills in design to create compelling weekly flyers during my comprehensive experience at Marché Newon.

Cashier

Sammi & Soupe Dumpling
09.2023 - Current
  • Greeted customers enthusiastically, smiled, and promptly addressed their needs. Demonstrated patience and problem-solving skills when faced with challenges.
  • Adapted work schedule and put in extra hours to accommodate business demands.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Collège Français De Montréal
06.2020

DEC - Commerce

Marianopolis College
06.2023

DEP - Infographie

Centre De Formation Professionelle De Verdun
05.2025

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Digital camera & Photoshop
  • Illustrator & Indesign
  • Web design & Coding

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
French
Professional Working

Timeline

Cashier

Sammi & Soupe Dumpling
09.2023 - Current

Customer Service

Marché Newon
08.2020 - Current

High School Diploma -

Collège Français De Montréal

DEC - Commerce

Marianopolis College

DEP - Infographie

Centre De Formation Professionelle De Verdun

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Tingyu (Irene) Zhao