Ting Ting Zhang
Quispamsis,NB
Summary
Experienced professional with a strong background in management, customer service, and team building, skilled in optimizing operations and training staff to enhance performance. Expertise in inventory control, scheduling, and problem-solving to drive efficiency and support organizational goals. Ready to bring proven abilities and a customer-focused approach to contribute to the success of the new team in my next role.
Dynamic food service professional with excellent teamwork and skill in learning new tasks quickly. Highly knowledgeable in ingredient preparation, including slicing and cutting techniques. Comes equipped with several years of related experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Cook Shift Leader
KV Chinese
Quispamsis, New Brunswick
10.2025 - 06.2026
- Supervised kitchen shift operations for Chinese food service at KV Chinese.
- Coordinated prep, cooking, and plating across wok and grill stations.
- Monitored food safety, sanitation, and cleanliness throughout service periods
- Time control for hot lunch orders.
- Coordinating between school and restaurant.
Store Manager
Film Factory New Brunswick Ltd.
Quispamsis, NB
03.2022 - 07.2025
- Utilized point-of-sale systems for efficient transaction processing and sales reporting.
- Conducted regular market analysis to identify trends and adjust merchandising strategies accordingly.
- Maintained compliance with industry standards for health, safety, and operational practices.
- Managed daily store operations to meet customer needs and enhance service quality.
- Trained and supervised staff to improve sales techniques and customer engagement strategies.
Assisstant Manager
Big Lobster Seafood Inc
Grand Manan
06.2015 - 04.2019
- Working as assistant manager, looking after daily operations, ordering materials, answer client phone calls, preparing and checking applications and documents for hire employees from overseas!
Education
BBA - Business administration
UNBSJ
NBSkills
- Customer Care
- Customer Support
- Hospitality
- Excel
- Inventory
- Customer Service Skills
- Training
- Word
- Problem-solving
- Customer Service
- Microsoft Office
- Communications
- Management
- Scheduling
- Team Building
- Cash Handling
- Customer service
- Food handling
- Fast paced working environment
Languages
Chinese (Mandarin), Intermediate
Volunteer Experience
Chairperson, 1691 Army Cadet support committee, Quispamsis, NB, 09/01/24, True, Trained volunteers on best practices for youth engagement and leadership development., Monitored program compliance with organizational policies to maintain high standards of operation., Evaluated feedback from participants to identify areas for program improvement and participant satisfaction.
Timeline
Cook Shift Leader
KV Chinese
10.2025 - 06.2026
Store Manager
Film Factory New Brunswick Ltd.
03.2022 - 07.2025
Assisstant Manager
Big Lobster Seafood Inc
06.2015 - 04.2019
BBA - Business administration
UNBSJ