Tingjun Chen
Eastvale
Summary
Responsible and motivated professional with two years of experience in 3rd-party (3PL) warehouse operations across multiple roles. Brings a strong work ethic, exceptional interpersonal skills, and the ability to adapt quickly in a fast-paced environment. Demonstrates superb teamwork and collaborative learning abilities. Fluent in English and Chinese.
Overview
2
2
years of professional experience
Work History
Office lead
Kemon CA Warehouse Inc
Ontario
10.2025 - Current
- Prioritize and organize office tasks by tracking daily WeChat messages and emails, preparing to-do lists, and ensuring the prompt fulfillment of customer requests to improve satisfaction.
- Collaborate closely with the receiving and shipping teams to ensure requests are completed accurately and promptly.
- Train new office employees and provide support and guidance to maintain a collaborative work environment and address their questions.
- Follow up on daily team tasks to monitor progress and serve as backup across departments to support operations during staff absences.
Shipping Lead
Kemon CA Warehouse Inc
Ontario
05.2025 - 09.2025
- Oversaw daily outbound operations, including loaders, drivers, picking, pallet supply, and labeling/scanning processes.
- Ensured timely carrier pickups (FedEx, UPS, Amazon) and efficient FBA order preparation.
- Coordinated equipment and supplies, including forklift maintenance and urgent propane replenishment.
- Maintained accurate shipment records and provided daily reports to the supervisor to ensure alignment.
- Trained new drivers on picking procedures and conducted outbound team meetings as needed to address updates or operational issues.
Manager's Assistant
DDU GROUP INC
Rancho Cucamonga
11.2023 - 04.2025
- Managed end-to-end customer order processing, including handling order requests, responding to inquiries (email/WeChat), resolving issues, printing FBA orders, and tracking product returns.
- Recorded billing details and issued monthly invoices for assigned customers.
- Managed the front reception by welcoming visitors and agency partners, handling phone calls, and responding to company insurance and forklift maintenance emails.
- Ensured all office equipment remained functional and kept supplies well-stocked to support efficient workplace operations.
- Communicated with agencies regarding work hours and billing, and performed other tasks as assigned by the manager.
Education
Master of Science - Nutrition Sciences
California State Polytechnic University, Pomona
Pomona, CA08-2023
Skills
- Team collaboration
- Task prioritization
- Workflow efficiency
- Attention to detail
Timeline
Office lead
Kemon CA Warehouse Inc
10.2025 - Current
Shipping Lead
Kemon CA Warehouse Inc
05.2025 - 09.2025
Manager's Assistant
DDU GROUP INC
11.2023 - 04.2025
Master of Science - Nutrition Sciences
California State Polytechnic University, Pomona