Ting Zhao

• Communicated product quality and market comparisons by creating sales presentations.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Built relationships with customers and community to establish long-term business growth.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

• Established and maintained accurate records of purchases, pricing and payment terms.
• Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
• Sourced vendors, built relationships, and negotiated prices.
• Generated reports on purchasing activities to support management decisions.

• Assisted customers with prompt and polite support in-person and via telephone.
• Communicated orders to vendors, scheduling carriers for pickup if needed.

• Promote, market, and sell telecommunications, video, and data packages.
• Negotiate sales contracts tailored to customer needs.
• Offer pre- and post-sales support.
• Manage inventory and utilize iTalk software for customer and purchase information tracking.