Ting-Wen CHOU
Vancouver,Canada
Summary
Energetic and customer-oriented professional with hands-on experience in beverage service, retail sales, and logistics support. Skilled at handling high-volume customer interactions with efficiency and warmth. Genuinely enjoy engaging with people and creating positive experiences through friendly and attentive service. Adaptable, responsible, and passionate about delivering exceptional service in team-oriented environments. Bilingual in English & Mandarin.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Barista
Macu tea shop
06.2025 - Current
- Served and customized beverages customers daily during peak hours.
- Delivered friendly, fast, and personalized service while maintaining quality and accuracy.
- Maintained a clean and organized work area, ensuring hygiene and safety standards.
Software & Quality Assurance Roles
01.2014 - 01.2025
- To collaborate with the ODM to understand the issues and assist the U.S. headquarters in gaining insight into the core problems.
Warehouse Assistant
Mystock women shoes company
10.2012 - 11.2013
- Received shipments of several hundred pairs of shoes via air and sea freight.
- Conducted inventory counts, labeled items, and organized stock efficiently.
- Managed the allocation and distribution of 300 pairs of shoes to five department store counters, ensuring timely and accurate delivery.
Barista & Cashier
Park green tea beverage shop
05.2009 - 04.2010
- Served and customized beverages for 80+ customers daily during peak hours.
Retail Salesperson
Philips company Razor Brand Promoter
07.2008 - 08.2008
- Promoted Philips electric razors during sales campaigns and product launches.
- Demonstrated product features and benefits to customers in high-traffic retail environments.
- Achieved sales targets through engaging communication, increasing daily sales by up to 30% during promotional events.
- Built trust with customers through active listening and honest recommendations.
Education
Bachelor of Science - Information management
DA-Yeh University
01.2010
Skills
- Beverage Preparation & Hygiene Standards
- Customer Service & Communication
- POS Operation & Cash Handling
- Teamwork & Collaboration
- Inventory Management
- Able to work in a fast place environment
Languages
English
Professional Working
Mandarian
Native or Bilingual
Certification
Serving It Right
Timeline
Barista
Macu tea shop
06.2025 - Current
Software & Quality Assurance Roles
01.2014 - 01.2025
Warehouse Assistant
Mystock women shoes company
10.2012 - 11.2013
Barista & Cashier
Park green tea beverage shop
05.2009 - 04.2010
Retail Salesperson
Philips company Razor Brand Promoter
07.2008 - 08.2008
Bachelor of Science - Information management
DA-Yeh University
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