Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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TING-KAI SUN

Summary

Plentiful experiences of providing services. Fluent in English, Japanese, Mandarin and Taiwanese. Skilled Agent experienced in identifying people's needs and working to find a solution promptly and professionally.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Agent and Interpreter

BLIA Cup University Basketball Tournament
08.2023 - 08.2023
  • Responsible for checking basketball team's schedule.
  • Communication bridge between organizer and basketball team.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Communicated with basketball team to understand team's needs and provide best service possible.

Customer Service

KEBUKE Tea Co.
09.2021 - 04.2022
  • Responsible for selling products to customers.
  • Ensure our products had good qualities.
  • Delivered products if it has been requested.
  • Made drinks promptly and correctly.



Customer Service

Tempus Hotel
07.2020 - 08.2020
  • Handled calls promptly and with courteous professionalism.
  • Processed orders, service requests and applied information to customers.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Completed call documentation while speaking with customers.

Education

Bachelor of Science - Hospitality And Tourism Management

Southern Alberta Institute of Technology(SAIT)
Calgary, AB
04.2024

Skills

  • Resolve Translation Conflicts
  • Business Communications
  • Interpretation
  • Good communicator
  • Schedule management

Languages

English
Native or Bilingual
Japanese
Full Professional
Chinese (Mandarin)
Native or Bilingual
Taiwanese
Native or Bilingual

Certification

  • Driving License of Automobile
  • Driving License of Original Heavy-Duty Motorcycle
  • Japanese-Language Proficiency Test N1

Timeline

Agent and Interpreter

BLIA Cup University Basketball Tournament
08.2023 - 08.2023

Customer Service

KEBUKE Tea Co.
09.2021 - 04.2022

Customer Service

Tempus Hotel
07.2020 - 08.2020

Bachelor of Science - Hospitality And Tourism Management

Southern Alberta Institute of Technology(SAIT)
TING-KAI SUN