Plentiful experiences of providing services. Fluent in English, Japanese, Mandarin and Taiwanese. Skilled Agent experienced in identifying people's needs and working to find a solution promptly and professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agent and Interpreter
BLIA Cup University Basketball Tournament
08.2023 - 08.2023
Responsible for checking basketball team's schedule.
Communication bridge between organizer and basketball team.
Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Communicated with basketball team to understand team's needs and provide best service possible.
Customer Service
KEBUKE Tea Co.
09.2021 - 04.2022
Responsible for selling products to customers.
Ensure our products had good qualities.
Delivered products if it has been requested.
Made drinks promptly and correctly.
Customer Service
Tempus Hotel
07.2020 - 08.2020
Handled calls promptly and with courteous professionalism.
Processed orders, service requests and applied information to customers.
Maintained working knowledge of products, accounts, representatives, tools and systems.
Completed call documentation while speaking with customers.
Education
Bachelor of Science - Hospitality And Tourism Management
Southern Alberta Institute of Technology(SAIT)
Calgary, AB
04.2024
Skills
Resolve Translation Conflicts
Business Communications
Interpretation
Good communicator
Schedule management
Languages
English
Native or Bilingual
Japanese
Full Professional
Chinese (Mandarin)
Native or Bilingual
Taiwanese
Native or Bilingual
Certification
Driving License of Automobile
Driving License of Original Heavy-Duty Motorcycle
Japanese-Language Proficiency Test N1
Timeline
Agent and Interpreter
BLIA Cup University Basketball Tournament
08.2023 - 08.2023
Customer Service
KEBUKE Tea Co.
09.2021 - 04.2022
Customer Service
Tempus Hotel
07.2020 - 08.2020
Bachelor of Science - Hospitality And Tourism Management
Southern Alberta Institute of Technology(SAIT)
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