TING-KAI SUN
Summary
Plentiful experiences of providing services. Fluent in English, Japanese, Mandarin and Taiwanese. Skilled Agent experienced in identifying people's needs and working to find a solution promptly and professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agent and Interpreter
BLIA Cup University Basketball Tournament
08.2023 - 08.2023
- Responsible for checking basketball team's schedule.
- Communication bridge between organizer and basketball team.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with basketball team to understand team's needs and provide best service possible.
Customer Service
KEBUKE Tea Co.
09.2021 - 04.2022
- Responsible for selling products to customers.
- Ensure our products had good qualities.
- Delivered products if it has been requested.
- Made drinks promptly and correctly.
Customer Service
Tempus Hotel
07.2020 - 08.2020
- Handled calls promptly and with courteous professionalism.
- Processed orders, service requests and applied information to customers.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Completed call documentation while speaking with customers.
Education
Bachelor of Science - Hospitality And Tourism Management
Southern Alberta Institute of Technology(SAIT)
Calgary, AB04.2024
Skills
- Resolve Translation Conflicts
- Business Communications
- Interpretation
- Good communicator
- Schedule management
Languages
English
Native or Bilingual
Japanese
Full Professional
Chinese (Mandarin)
Native or Bilingual
Taiwanese
Native or Bilingual
Certification
- Driving License of Automobile
- Driving License of Original Heavy-Duty Motorcycle
- Japanese-Language Proficiency Test N1
Timeline
Agent and Interpreter
BLIA Cup University Basketball Tournament
08.2023 - 08.2023
Customer Service
KEBUKE Tea Co.
09.2021 - 04.2022
Customer Service
Tempus Hotel
07.2020 - 08.2020
Bachelor of Science - Hospitality And Tourism Management
Southern Alberta Institute of Technology(SAIT)
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