Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ting-Ju Chou

Toronto,ON

Summary

  • Enthusiastic and service-oriented team player with one year of experience in counter sales.
  • Consistently exceeded sales targets by 100%, demonstrating a strong ability to build and maintain valuable customer relationships.
  • Skilled in content creation and social media management.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant/ Cashier

Octo Zone
Toronto, Ontario
08.2023 - Current
  • Clearly explained store operations, promotions, and events to enhance the customer experience.
  • Delivered exceptional customer service while actively promoting loyalty programs to drive sales growth.
  • Continuously provided support to clients, addressing their concerns, and ensuring a high level of customer satisfaction.

Salesperson

Godiva Chocolatier
Taipei, Taiwan
06.2020 - 06.2021
  • Providing counter services, retailing reception, and client experience skills to walk-in clients.
  • Handled incoming merchandise and after-sales service.
  • Proactively sold market seasonal merchandise to customers, and followed up with existing customers to deepen relationships and identify future opportunities.

Education

Diploma of Business-Marketing -

George Brown College
Toronto, ON
06-2024

Bachelor of International Business Management -

Chinese Culture University
Taipei, Taiwan
06.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Customer Relationship Building

Accomplishments

  • Led a team of eight in a presentation at the 2020 Chinese Culture University seminar, ranking second in the International Business faculty.
  • Analyzed customer needs and optimized website functionality for “Fintechgo” financial consulting.
  • Conducted data analysis for “Fintechgo” clients and evaluated competitors.
  • Identified unmet customer needs and provided strategic marketing insights.

Languages

Mandarin
Native/ Bilingual
English
Full Professional

Timeline

Retail Sales Assistant/ Cashier

Octo Zone
08.2023 - Current

Salesperson

Godiva Chocolatier
06.2020 - 06.2021

Diploma of Business-Marketing -

George Brown College

Bachelor of International Business Management -

Chinese Culture University

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Ting-Ju Chou